Toyota World Of Lakewood

Pleasant, comfortable, confidence-building experience I live more than 20 miles away but came here because Cheryl made several attempts to contact me by telephone and e-mail. She was very welcoming on th I live more than 20 miles away but came here because Cheryl made several attempts to contact me by telephone and e-mail. She was very welcoming on the phone, answered my questions and made me feel it was worth my while to drive to the dealership so I made an appointment. Upon arrival, I was greeted by a very helpful, knowledgeable person, Carter, who answered all my questions and guided me in the direction I was searching for. I took a test drive that was longer than any I have ever had where I was able to experience different situations behind the wheel of this vehicle. I left a very happy customer. More

Searching for a 2017 Highlander Found the car that I was interested in much quicker than expected. Had to get it from a dealer in Baltimore. Exactly what we wanted. Right color and a Found the car that I was interested in much quicker than expected. Had to get it from a dealer in Baltimore. Exactly what we wanted. Right color and a Limited. More

i'm a return customer likely to return again staff was a pleasure to work with,honest. jim o'brien is the salesman to see and i know from my previous purchase that the service dept. is the best staff was a pleasure to work with,honest. jim o'brien is the salesman to see and i know from my previous purchase that the service dept. is the best More

Excellent! Steve Vazquez and manager Brandon Torres was above excellent, very helpful, and worked his hardest to get me the best deal! I would highly recommend T Steve Vazquez and manager Brandon Torres was above excellent, very helpful, and worked his hardest to get me the best deal! I would highly recommend Toyota of Lakewood for their professionalism and expertise. More

Extremely Friendly and Professional Steve Vazquez and Mike were a pleasure to work with! Gave me all the information I needed. I felt that they were honest and forthright. I would recomm Steve Vazquez and Mike were a pleasure to work with! Gave me all the information I needed. I felt that they were honest and forthright. I would recommend them to friends and family! More

Poor customer service. It is a shame that Mr. Paula is a sales manager that doesn't know how to treat a frustrated customer. Told us to leave the premises because we are not It is a shame that Mr. Paula is a sales manager that doesn't know how to treat a frustrated customer. Told us to leave the premises because we are not their customers. When in fact we drive a Rav4. I would be writing their headquarters a lenghty email about how he and David from finance treated us. Thought this dealership would be different but they are just like the rest. Never buying a toyota car anymore. **UPDATED 9/23/17 Next day after incident. GM Mark Fusco and John Lucky have rectified the mistakes done by said employees and we are very pleased with the way they handled our situtation. I would personally recommend John Lucky to be your Sales Associate when you buy a car from this dealership. More

Purchased a RAV4 I bought my new RAV4 here. Got a great price online and when I went to dealership they had the one I wanted in the showroom. I was able to negotiate a I bought my new RAV4 here. Got a great price online and when I went to dealership they had the one I wanted in the showroom. I was able to negotiate a little more for my trade. My salesman set up my phone to the Bluetooth before I left More

"Professional, Friendly, Helpful" GSM, Chrys Mulligan and Sales Rep. Chris Purdie went above and beyond to make our Toyota purchase easy and pleasant. We would highly recommend Toyota GSM, Chrys Mulligan and Sales Rep. Chris Purdie went above and beyond to make our Toyota purchase easy and pleasant. We would highly recommend Toyota World of Lakewood to family and friends. Thanks Again! More

Awesome Buying Experience I was looking for a tacoma truck. It was difficult to find with the options and color that I wanted. I had visited several dealerships. They only want I was looking for a tacoma truck. It was difficult to find with the options and color that I wanted. I had visited several dealerships. They only wanted to sell me what they had in their inventory. I did find the truck that I wanted, but the dealership wanted more than sticker price for it. I went to Toyota World and spoke with Carter Nies. Although they did not have the vehicle in stock, he assured me that they could get the vehicle that i wanted and at a fair price. Within 2 days, they had the truck that I wanted. I was in and out of the dealership within an hour. Great buying experience. I highly recommend Toyota World of Lakewood. More

wonderrful at toyota they always went above and beyond for us. the sales staff always good to us. even the service staff always helping us all of the time. t they always went above and beyond for us. the sales staff always good to us. even the service staff always helping us all of the time. they alway joke with us too. More