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Toyota World Of Lakewood

Lakewood Township, NJ

4.5
858 Reviews
Call Dealership (732) 364-9000
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1118 Route 88

Lakewood Township, NJ

08701

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858 Reviews of Toyota World Of Lakewood

October 05, 2024

Jack Murphy was efficient and professional. I had to change my appointment time and he was very cooperative. More

by Fjj39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Murphy, Steve Hannah
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Oct 07, 2024 -

Toyota World Of Lakewood responded

We're glad to hear Jack provided efficient and professional service at Toyota World of Lakewood. It's great that he could accommodate your schedule change smoothly!

October 01, 2024

I bought optional GAP coverage and the finance guy said if i cancel within 30 days there will be no cost. Well it turns out they wont give me the taxes back on the GAP coverage I purchased and told me "to More

by WE got SCAMMMED from this Dealershi*
Recommend Dealer
No
Employees Worked With
DANNY AND THE FINANCE MANAGER
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September 30, 2024

We felt very comfortable with everyone who was involved in our purchased of a new vehicle. They were professionally helpful every step of the way, making our experience one of a kind. Thank you again! More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jerome, Danny Velez, Brandon Torres, Adonis Guava, Bob Elwell
Report | Print
Sep 30, 2024 -

Toyota World Of Lakewood responded

Thank you for sharing your experience! We're delighted to hear that our team at Toyota World of Lakewood made the process smooth and enjoyable. Enjoy your new vehicle!

August 28, 2024

Frank and the mechanic were wonderful, it was a checkup all good, thank you very much More

by Gazebomom852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Aug 28, 2024 -

Toyota World Of Lakewood responded

Thank you for giving a shoutout to Frank and our team! We appreciate your five-star review of Toyota World of Lakewood. Safe travels!

August 14, 2024

Nice dealership. Easy to work with people. We have bought 2 vehicles from the same salesman. Deron Clayton More

by johnevans05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deron Clayton, Paul Paula
Report | Print
Aug 14, 2024 -

Toyota World Of Lakewood responded

John, thanks for choosing Toyota World of Lakewood again! We're glad to hear Deron and our team made your experience easy. Enjoy your new vehicles!

July 26, 2024

First ride after 6 month service truck was giving me a warning to return to dealer for service. Ran diagnostics and found 2 fault codes 52631 Fan speed sensor circuit no signal and fault code 48014 Fan 1 More

by pmpd2011
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Murphy
Report | Print
Jul 29, 2024 -

Toyota World Of Lakewood responded

I'm sorry to hear about the issues with your truck after service. This certainly isn't the experience we aim for, and I apologize for any inconvenience caused. We would like to address this matter promptly; please reach out at your earliest convenience so we can assist you further. Thank you, Frank Mercado - Service Manager - fmercado@lakewoodtoyota.com

May 02, 2024

Great Service I have been a service customer for 11 years and cannot be more happier with the remarkable service. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
May 02, 2024 -

Toyota World Of Lakewood responded

James, we're delighted to know you've been with us at Toyota World of Lakewood for 11 years and counting! Thanks for your continued trust in our service team!

April 16, 2024

Great and efficient service. Would recommend to family and friends. Service advisor was friendly and helpful. More

by jackdagostino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Williamson, Steve Davis
Report | Print
Apr 16, 2024 -

Toyota World Of Lakewood responded

Jack, we're glad to know you had a great experience at Toyota World of Lakewood. Thanks for recommending us and sharing your positive feedback about our service advisor!

April 05, 2024

We were attended and assisted to right away as Soon as we entered the service office. Services that needs to be done was explained By Anthony before starting the work to be done. Overall service was satis More

by dennag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Apr 05, 2024 -

Toyota World Of Lakewood responded

We're glad to know you had a satisfactory experience at Toyota World of Lakewood and that Anthony was able to assist promptly. We appreciate your feedback, thank you!

March 27, 2024

good experience with sales and trade in allowance. would recommend dealership to others to contactr More

by jhyfantis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Elwell, Brandon Torres
Report | Print
Mar 28, 2024 -

Toyota World Of Lakewood responded

We're happy to hear your experience at Toyota World of Lakewood was a positive one! Thanks for stopping by to share your recommendation - safe travels!

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