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Toyota World Of Lakewood

Lakewood Township, NJ

4.5
874 Reviews

1118 Route 88

Lakewood Township, NJ

08701

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874 Reviews of Toyota World Of Lakewood

November 26, 2024

My salesman was Bob Elwell and the manager was Danny Velez my experience with Toyota World of Lakewood has always been top notch. It was no pressure and I was able to get my new car with instructions an More

by Carolteg7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deron Clayton, Bob Elwell
Nov 26, 2024 -

Toyota World Of Lakewood responded

Thanks for your continued trust and support! We're delighted to hear that Bob and Danny provided you with another exceptional experience at Toyota World of Lakewood and we look forward to working with you down the road. Enjoy the ride in your new car!

November 23, 2024

Lynda was excellent explained all repairs needed. Knowledgeable and friendly. Loaner car was offered . Service was completely on time . More

by coneill6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynda Williamson
Nov 25, 2024 -

Toyota World Of Lakewood responded

We're delighted to hear that Lynda provided excellent service and kept you informed throughout your visit at Toyota World of Lakewood. It's great to know the loaner car option was helpful, and everything went smoothly on time! Thank you for sharing your experience with us.

November 20, 2024

Stanley was very supportive & knowledge! I am appreciative of the service I received. I will recommend to my friends More

by jfdsmetro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Vargas, Lynda Williamson, Angel Burgos
Nov 20, 2024 -

Toyota World Of Lakewood responded

We're delighted to hear that Stanley provided you with supportive and knowledgeable service at Toyota World of Lakewood! Thank you for recommending us, and we look forward to assisting your friends in the future.

October 19, 2024

Good experience no issues had vehicle back in a timely fashion even got a wash More

by Bc2751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Murphy
Oct 21, 2024 -

Toyota World Of Lakewood responded

Thank you for leaving Toyota World of Lakewood your positive feedback!

October 12, 2024

They’ve been our go to for service and new cars ever since we moved to NJ many years ago. Our recent experience was the absolute worst. We love Toyotas but something changed at this service dealership. More

by wjp08527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lynda Williamson
Oct 14, 2024 -

Toyota World Of Lakewood responded

Thank you for sharing your experience. It's disappointing to hear that we fell short of the service standards you've come to expect from us over the years. We apologize for any inconvenience caused during your visit, and we'd like an opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Frank Mercado - Service Manager - fmercado@lakewoodtoyota.com

October 11, 2024

Richie is a nice person, very helpful and professional,it was a pleasure to deal with him, will definitely recommend Toyota World to my friends .He explained everything we needed to know about the car, even More

by stella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Graziano
Oct 11, 2024 -

Toyota World Of Lakewood responded

We're delighted to hear that Richie provided such helpful and professional service at Toyota World of Lakewood! Thank you for recommending us, and we look forward to seeing you again in the future. Safe travels until then!

October 05, 2024

Jack Murphy was efficient and professional. I had to change my appointment time and he was very cooperative. More

by Fjj39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Murphy, Steve Hannah
Oct 07, 2024 -

Toyota World Of Lakewood responded

We're glad to hear Jack provided efficient and professional service at Toyota World of Lakewood. It's great that he could accommodate your schedule change smoothly!

October 01, 2024

I bought optional GAP coverage and the finance guy said if i cancel within 30 days there will be no cost. Well it turns out they wont give me the taxes back on the GAP coverage I purchased and told me "to More

by WE got SCAMMMED from this Dealershi*
Recommend Dealer
No
Employees Worked With
DANNY AND THE FINANCE MANAGER
September 30, 2024

We felt very comfortable with everyone who was involved in our purchased of a new vehicle. They were professionally helpful every step of the way, making our experience one of a kind. Thank you again! More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Jerome, Danny Velez, Brandon Torres, Adonis Guava, Bob Elwell
Sep 30, 2024 -

Toyota World Of Lakewood responded

Thank you for sharing your experience! We're delighted to hear that our team at Toyota World of Lakewood made the process smooth and enjoyable. Enjoy your new vehicle!

August 28, 2024

Frank and the mechanic were wonderful, it was a checkup all good, thank you very much More

by Gazebomom852
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 28, 2024 -

Toyota World Of Lakewood responded

Thank you for giving a shoutout to Frank and our team! We appreciate your five-star review of Toyota World of Lakewood. Safe travels!

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