Toyota World of Newton

My husband and I have purchased a Highlander and a Tacoma from your dealership in 2005. And ever since then, whenever I have the slightest problem, Chris Montalbano has helped me tremendously. And once agai from your dealership in 2005. And ever since then, whenever I have the slightest problem, Chris Montalbano has helped me tremendously. And once again, yesterday, 12-9-10, Chris has proven to be the best Auto Service Advisor I have ever had at any dealership. I had a recall for the brake master cylinder. But also a problem with my lighter. The last time Chris took care of me, I brought in my Tacoma. I had a problem with my windshield wipers. I always have quick service, (I rarely get the chance to finish reading my magazine), Chris is always, always as sweet as could be, always ready to explain in great detail, what is going on with my vehicles. I never, ever have to go back for the same thing twice, something that is a frequent problem at other dealerships in my experience. I have had oil changes, tire rotations, problem with one of my batteries, windshield wipers, etc. And all the while Chris Montalbano has been my Toyota Advisor I could always count on. Thank G-d I have him in my corner to help maintain my vehicles. Thanks again, a loyal customer, Bonnie Bello More

Have been doing business with this dealership for many years because these are people that can be trusted. I travel a considerable distance for my service there because Dave Marrone ( Manager ) has become years because these are people that can be trusted. I travel a considerable distance for my service there because Dave Marrone ( Manager ) has become a trusted friend. I just traded in my Highlander last month with over 265,000 miles. All of my service was done there because I knew I could count on them for honest service. They go out of there way to accomodate work schedules and VALUE their customers. What more can one ask for ? I have been a loyal Toyota customer for over 30 years. I had dealt with 3 other dealerships prior to Newton. My experiences there were not the same. We have purchased our last vehicles from Betsy Marrero. Betsy goes out of her way to provide 150% service. She could not have done more to be of help.If Toyota is giving out awards for outstanding salesmanship, Betsy should be at the top of their list.When folks at work admire my new Highlander I refer them to Betsy and Newton Toyota. I highly recommend this dealership and am grateful for all that they have done through the years to provide peace of mind when it comes to my car. They are worth the extra miles because they'll never " take you for a ride ." Toyota should rate this dealership #1 in New Jersey. Donna Crane More

BESTY MARRERO WAS MY SALES LADY I JUST HAVE TO SAY THAT I WAS VERY PLEASED WITH THE WAY I WAS TREATED HOW FRIENLY EVERYONE WAS. BESTY AND THE FINACING DEPARTMENT MADE SURE I WAS HAPPY AND WENT ABOVE AND BEYO WAS VERY PLEASED WITH THE WAY I WAS TREATED HOW FRIENLY EVERYONE WAS. BESTY AND THE FINACING DEPARTMENT MADE SURE I WAS HAPPY AND WENT ABOVE AND BEYOND CUSTOMER SERVICE. I WOULD RECOMENED FAMILY AND FRIENDS. More

I had been looking for a month when I realized I hadn't driven a Toyota. I went in with little hope of getting a new vehicle. WOW, Vinny & Jerry were AWESOME to work with and I left that night with a new driven a Toyota. I went in with little hope of getting a new vehicle. WOW, Vinny & Jerry were AWESOME to work with and I left that night with a new Highlander. The car is great, but it's the service I received that made a difference. I am very pleased with the people, the vehicle, the financing and the follow I have received so far. When I went to sign the paperwork a very small descrepancy in the final was modified without making feel like I did something wrong. They are a great team to work with and I would highly recommend. When it comes time to replace my other two vehicles in the next year - I will make one stop, Toyota World of Newton. More

Went in to price out a used vehicle and I met with Chris Cooney back in August. After looking at the used inventory I decide to look at a Leased Rav-4. I had checked out a few other dealerships but felt the Cooney back in August. After looking at the used inventory I decide to look at a Leased Rav-4. I had checked out a few other dealerships but felt the pressure of having to buy on the spot. Chris was very helpful and didn't pressure me into buying. He let the process happen. I'm in sales and thats how I like to treat my customers. I did not plan on buy that day but ended up leaving with my 2010 Rav-4. Thanks Chris. More

I gave this rating because Tony Bezzina was knowledgeable and patient. I was able to get a deal that worked for me. I was only looking to see if Toyota would purchase my current vehicle. Long and behold I and patient. I was able to get a deal that worked for me. I was only looking to see if Toyota would purchase my current vehicle. Long and behold I walked out with a RAV-4. I had been looking for a vehicle for 8 months. So I was fully aware of prices and values. I was impressed with the win-win style of this dealership. I recommend that you give this dealer and especially Tony Bezzina a call. More

After a HORRIBLE experience at Loman Subaru in Parsippany, I went to Toyota World of Newton and was immediately greeted by a friendly, personable salesman: Dan. He helped me find the right car for Parsippany, I went to Toyota World of Newton and was immediately greeted by a friendly, personable salesman: Dan. He helped me find the right car for me, meeting all of my requirements in a vehicle. As I test drove the car he told me all about it, explaining all the features in detail. After deciding it was what I was looking for and pleased with the service thus far he introduced me to his manager, Jerry. Anyone looking for a pleasant car sales experience should go see Jerry as he was honest, kind, and helped me every step of the way. He offered me exactly what my trade-in was worth and spent the time necessary negotiating a price on the vehicle I wanted at a price I could afford... all with a smile. He was honest the entire time and incredibly helpful. I could not have had a better car buying experience if I tried. EVERYONE should go see Dan and Jerry. I love my car all the more for the fact it was such a pleasant experience purchasing from Toyota World of Newton. More

This service department if by far the most pleasurable I have done business with in a long time! The minute you pull into the service garage you are greeted with courteous friendly people. The service adv have done business with in a long time! The minute you pull into the service garage you are greeted with courteous friendly people. The service advisor was professional, honest & answered all my questions with full knowledge. I would highly recommend them to anyone! More

I was totall satisfied with my leasing experience. The dealer was friendly and willing to work within my needs. Financing went well as did dealer prep and vehicle presentation. I would recommend this deal dealer was friendly and willing to work within my needs. Financing went well as did dealer prep and vehicle presentation. I would recommend this dealership and my salesman, Dan, to friends and family. More

My experience was very good. Everyone there was curtious and kind. They approached and then gave time to be left alone to browse which is always a plus. No one likes a sales guy up their butt. I was give and kind. They approached and then gave time to be left alone to browse which is always a plus. No one likes a sales guy up their butt. I was given time to think and decide. I was not pushed which was appreciated. John followed up in a very reasonable amount of time. He was truely the best sales guy I have ever dealt with. More people should take his approach. John did research on what I wanted and found me the most perfect Tundra I could of ever imagined. I have already informed people of my excellent experience at Toyota in Newton. More