Toyota of Boerne

Caleb Soto sold me a car, when they finally delivered it , i was told brakes and other small things were done, i said great, When i went back outside 1 hour later, to take it for insurance. It would not st , i was told brakes and other small things were done, i said great, When i went back outside 1 hour later, to take it for insurance. It would not start , called Caleb back , he said he would have to get with his team. than ask if i could get a jump, maybe that would work. finally got the suv started , i was told by Caleb everything was inspected. well had the car 1 hour and had to buy a new battery, i asked for Caleb to send a list of everything that was done, i am taking it to my mechanic, still waiting on list of things done. Still have not heard back from him.. NEVER AGAIN !!! I THOUGHT BEING A BIG DEALER THIS WOULD NOT HAPPEN. More

Easy in and easy out. Service agent was very nice and helpful. Have been going here since 2016. Service agent was very nice and helpful. Have been going here since 2016. More

A very smooth and pleasant first visit. Everything I expected, but Trina P. made all the difference, she was very helpful and patient. She was great! Everything I expected, but Trina P. made all the difference, she was very helpful and patient. She was great! More

Effective manager . Has a very wide selection of vehicles .also has a good website to review ahead Has a very wide selection of vehicles .also has a good website to review ahead More

My Service Advisor this time was Trina Pulida. She was very apologetic about my wait time WITH an appointment and explained that it was still the lunch hour and so you were shorthanded. She was ve She was very apologetic about my wait time WITH an appointment and explained that it was still the lunch hour and so you were shorthanded. She was very good at explaining everything and was very personable. I would like to make her my Advisor when I have an appointment. I notice you have rapid turnover of advisors as I never get the same person twice so please make sure she too gets a 5 star rating!!! More

Tech was professional and courteous and work performed as promised and on time and fast. promised and on time and fast. More

Armando too the time to answer all my questions , was patient and helpful to help me find something that meet my needs patient and helpful to help me find something that meet my needs More

I worked with Armando Rodriguez. I talked with Armando for a week before I came in. I let him know what I was looking for and he found exactly what I was looking for. He was very I talked with Armando for a week before I came in. I let him know what I was looking for and he found exactly what I was looking for. He was very thorough and accommodating. When ready to finalize I arrived at the dealership and he had my vehicle pulled up front. Financing was straight forward and got me on my way quickly. Will do business with again! More

Definitely do not recommend! My first time leasing from Toyota and shame on me for signing such a shady contract. It’s my own fault. I will learn from this experience but will no My first time leasing from Toyota and shame on me for signing such a shady contract. It’s my own fault. I will learn from this experience but will not be returning to this dealership again! I basically agreed to a residual in three years that would have been the purchase price today. I will end up paying a total of $40K for leasing a Toyota 4 Runner Limited over the next three years. I feel as though I signed over my title from my prior car without being properly credited. I don’t have the best credit; nonetheless, this was definitely not fair. Again, lesson learned! More

The service was great. Yvette went out of her way to help us. Prices are what I expected from a dealer. The only thing preventing me from giving 5 stars is the time it took Yvette went out of her way to help us. Prices are what I expected from a dealer. The only thing preventing me from giving 5 stars is the time it took to get parts. I dropped it off at 9:20 am and it wasn’t ready until 2 pm the next day. More