Toyota of Boerne
Boerne, TX
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First time using Boerne Toyota. Great customer service. Went in Friday afternoon for an oil change and fluid checks, in and out in about an hour and they washed my car. I will use them again. Went in Friday afternoon for an oil change and fluid checks, in and out in about an hour and they washed my car. I will use them again. More
Professional, service was excellent; enjoy working with Tina Webb—she is my go to person. She explains everything thoroughly. Would recommend her to my friends. Tina Webb—she is my go to person. She explains everything thoroughly. Would recommend her to my friends. More
One star just because you have to give that. Purchased a vehicle from Toyota of Boerne. The purchasing of the vehicle was a nightmare and lasted 6 hours. I even had to go back to finish because financing go vehicle from Toyota of Boerne. The purchasing of the vehicle was a nightmare and lasted 6 hours. I even had to go back to finish because financing got things wrong. I purchased a certified preowned from the dealership. Needless to say, it was back in their shop within a month and half. Leaking sunroof and gas cap door that would not open. After 5 attempts to fix it, I filed a formal complaint with Toyota. Toyota contacted me to take it to Universal Toyota. They fixed one issue. Vehicle is still leaking. My husband reached out to Toyota of Boerne to speak with Chris Franklin, GM, and to date Chris has yet to respond to phone call or email. Vehicle needs to be repurchased from me. Horrible experience from the beginning. More
This was my first service appointment at Toyota of Boerne. My service advisor (Juan Guzman) provided excellent customer service. I will definitely have my vehicle serviced here again. Boerne. My service advisor (Juan Guzman) provided excellent customer service. I will definitely have my vehicle serviced here again. More
Everyone is very pleasant to work with. No pressure. Thank you. Wait time was reasonable. Even though they seemed incredibly busy, I felt no less important than any other customer. Thank you. Wait time was reasonable. Even though they seemed incredibly busy, I felt no less important than any other customer. More
Tina Webb in service is the greatest! I don’t drive a Toyota and still get treated with the upmost respect! She is honest and caring. If you need service come see her! Toyota and still get treated with the upmost respect! She is honest and caring. If you need service come see her! More
I Have been been taking my vehicles and my parents vehicles to Tina at a Toyota of boerne for what seems like forever. She is knowledgeable, kind and understanding. Hands down the best one there. Or s vehicles to Tina at a Toyota of boerne for what seems like forever. She is knowledgeable, kind and understanding. Hands down the best one there. Or should I say the only one who has stuck around! She’s a gem! More
There’s no good deals, the only interest fir them is to sale whatever payment want, as long you accept the monthly payment No good deals, no good prices sale whatever payment want, as long you accept the monthly payment No good deals, no good prices More
Tina in the service department is the absolute best service advisor Toyota of Boerne has. Shes quick to let you know what is wrong with your vehicle and gets straight to the point when talking to you a service advisor Toyota of Boerne has. Shes quick to let you know what is wrong with your vehicle and gets straight to the point when talking to you about your car issues and any other issues your car may have. She is the only service advisor i will use at Toyota of Boerne More
Great buying experience-best in last 20 years. Houston was knowledgeable, professional and trustworthy! Great asset to the dealership! Fasted deal I’ve ever made was knowledgeable, professional and trustworthy! Great asset to the dealership! Fasted deal I’ve ever made More

