
Toyota of Boerne
Boerne, TX
Filter Reviews by Keyword
By Type
Showing 1,224 reviews
Oil Change Wait Had appointment. In and out in less than 40 minutes Will go there again for next oil change. All employees are helpful. Would recommend to any ow Had appointment. In and out in less than 40 minutes Will go there again for next oil change. All employees are helpful. Would recommend to any owner More
Impressive Service Every Time With Toyota of Boerne you don't have to guess what's going on. From start to finish the associates inform you. They are pleasant, inviting and willi With Toyota of Boerne you don't have to guess what's going on. From start to finish the associates inform you. They are pleasant, inviting and willing to accommodate....now that's Customer Service! More
Great experience I went to get the car washed at Toyota of Boerne and went inside the dealership to inquire about any specials for the Corollas. Jessica Carvajal was I went to get the car washed at Toyota of Boerne and went inside the dealership to inquire about any specials for the Corollas. Jessica Carvajal was very helpful and knowledgeable about the vehicle. I ended up purchasing a 2016 Corolla. When I picked up my husband from the golf course he said "wow you sure did get the car cleaned up real good!" More
The best dealership experience Having dealt with many different dealerships over the years, I can say I am thoroughly impressed with every aspect of this dealership. I don't always Having dealt with many different dealerships over the years, I can say I am thoroughly impressed with every aspect of this dealership. I don't always buy Toyota, but when I do it's definitely Toyota of Boerne. More
Service experience In spite of 13 years in the Texas sun, Toyota offered to replace the dash in my 2003 4Runner due to cracking. I dealt with Gene in the service departm In spite of 13 years in the Texas sun, Toyota offered to replace the dash in my 2003 4Runner due to cracking. I dealt with Gene in the service department and was impressed with the obvious commitment to customer service. I would highly recommend Toyota of Boerne More
Service satisfaction As usual your service department does an outstanding job. As I've said before i past three other dealersships on the way there to Boerne, because of As usual your service department does an outstanding job. As I've said before i past three other dealersships on the way there to Boerne, because of the satisfaction I get from there on a job we'll done. The sixty mile drive oneway is worth it. More
Fumbled pricing I had a written deal with my salesman and his manager, with the understanding I was looking to lease. When we went to finance the deal fell through as I had a written deal with my salesman and his manager, with the understanding I was looking to lease. When we went to finance the deal fell through as the finance director stated the rebate was less and there was another charge From the bank for leasing I was not informed of. The bottom cost of the car kept increasing as the errors made by staff and computers were given to me the buyer. I am still in negotiation but very frustrated as I was told I was given the best deal but not a reasonable answer of why the errors are being given to me. More
Great service My 08 highlander broke the brake stop switch. A very odd part to break and not readily available. They were able to find the part within a week and ge My 08 highlander broke the brake stop switch. A very odd part to break and not readily available. They were able to find the part within a week and get me back up and running. This was over the Christmas holiday so they had to search extensively and find the part. They called and kept me informed the whole time. More
Toyota of Boerne Had a great experience with Phillip B. and Donald. They worked very hard to get me the best deal possible for my 2016 tundra. I also appreciate the fo Had a great experience with Phillip B. and Donald. They worked very hard to get me the best deal possible for my 2016 tundra. I also appreciate the follow calls to ensure everything was going well. I was recommended to them by several friends and would recommend them as well. The customer service we received was equal to the above and beyond service we receive from Mercedes. 5 stars for customer service 5 stars for price I forget the accounting guys name, but he was great as well. He helped me get $200 back from previous dealership on a gap policy. That's a bonus for me. Dealership looks great and everyone hung around until 10:30 on Dec. 23rd to ensure I received the best Christmas gift possible. More
Toyota Rav 4 I AM highly pleased with everyone involved in making this transition smooth for me. I wanted a RAV 4 LIMITED but with the upside down equity of my Mer I AM highly pleased with everyone involved in making this transition smooth for me. I wanted a RAV 4 LIMITED but with the upside down equity of my Mercedes I was able to buy a Rav 4 XLE and stay within my budget. I really WANTED the LIMITED bcus it came with the amenities I was accustomed to with the Mercedes. They offered a lease on the vehicle and I declined BUT after thinking about everything when I got home I decided in the morning I would call and see how much a lease would be for the LIMITED, I called and everything was explained to me over the phone. I went in after work the same day and changed the contract from buying to a lease. I was able to drive off in the Rav 4 LIMITED and was still able to stay well within my budget. Donald and Rick stayed late for three days to make sure I was able to have the car I REALLY wanted. More