Toyota of Boerne

Excellent service on a Sunday- and not talking church! I was pleasantly surprised about the Sunday service. I was in and out in record time and greeted by friendly faces so early in the morning. They als I was pleasantly surprised about the Sunday service. I was in and out in record time and greeted by friendly faces so early in the morning. They also offer a complimentary car wash if desired. The customer waiting area has coffee and other drinks and snacks. First class experience! More

Excellent Customer Service Every single person I have had the pleasure of working with at Toyota of Boerne for the last 10 years has given me exceptional service. From the sales Every single person I have had the pleasure of working with at Toyota of Boerne for the last 10 years has given me exceptional service. From the sales team to the service team, I rate them all 10 out of 10. Thank you, This is why i will continue coming back time and again. Toyota of Boerne, and keep up the great work. More

A woman's Service Review I was advised as to what is required at this all inclusive one price maintenance including rotation of tires but I didn't need rotation bcuz recently I was advised as to what is required at this all inclusive one price maintenance including rotation of tires but I didn't need rotation bcuz recently Purchased tires. No price reduction was given although no tire rotations🙁 I was advised of hours needed to completes service. Waited in nice waiting area. Received car n bill n left only to find they didn't reset the maintence message on screen. Also didn't place reminder sticker for next oil change. Had to go back😡. Otherwise, I now have excellent car performance. More

Service of Highlander The staff at Boerne of Toyota have taken such wonderful care of us and our Highlander. We are so pleased on the professionalism and caring of all invo The staff at Boerne of Toyota have taken such wonderful care of us and our Highlander. We are so pleased on the professionalism and caring of all involved. We are always treated so well. Ron Odish took great care of us when returning with loaner. More

Best car buying experience ever. Car buying is not typically something we enjoy doing due to previous experiences at other dealerships. Amanda changed all that this time at Toyota of Car buying is not typically something we enjoy doing due to previous experiences at other dealerships. Amanda changed all that this time at Toyota of Boerne. She possesses a degree of patience and professionalism that we have never seen in a sales consultant. Never once did we feel pressured to make a hasty decision. She was extremely knowledgable in the various Toyota models and took her time to show us the benefits and draw backs of each. All this made us feel confident in choosing a Toyota Highlander as the vehicle we would be selecting for our family. We will definitely be back. Thank you Amanda!!! More

Dishonest Sales I was searching for a truck and had certain parameters that I worked with their sales team on. These guys new all along what I wanted and when we were I was searching for a truck and had certain parameters that I worked with their sales team on. These guys new all along what I wanted and when we were negotiating the price to get it down to my parameters, they backed out other items which I wanted without telling me and didn't tell me until after I had agreed to the deal and was in finance to sign the papers. My wife had already left to get our child and I had to call her back after I realized they were dishonest and we cancelled the deal. The GM called me the following Monday to hear me out and basically told me tough luck. Pretty disappointed with the customer service and the way they handled things. Wouldn't recommend them to anyone. Ended up buying from another dealer without any dishonesty or hassle. More

Friendly staff and willingness to help make them #1 I purchased my vehicle from Toyota of Boerne late last year. This is the first time I have taken it in for service. I appreciated them walking me thro I purchased my vehicle from Toyota of Boerne late last year. This is the first time I have taken it in for service. I appreciated them walking me through my service appointment and the staff was very friendly and willing to help me. I did have to wait put the customer reception area made the wait go by very fast. Looking forward to my next service appointment. More

Excellent car buying experience! As many can agree, the car buying experience can be stressful and overwhelming. A friend referred me to salesman Joey Hernandez at Toyota at Boerne. As many can agree, the car buying experience can be stressful and overwhelming. A friend referred me to salesman Joey Hernandez at Toyota at Boerne. I had shopped around at a few other dealerships prior to arriving to this location. What stood out to me most was that the entire team immediately made me feel like part of a family. They were patient with me during the entire process and never pressured me into making the purchase. I had many questions and concerns and they answered each and every one of them. More

Very good? Had to make another appt as repair will take several hours. Hood lock has not worked properly since we bought car from Toyota Boerne in Oct 2014. Had to make another appt as repair will take several hours. Hood lock has not worked properly since we bought car from Toyota Boerne in Oct 2014. More

Excellent service Very friendly & helpful. Greeted with warm welcome. Felt like I was part of the family. Very knowledgeable staff. Love the layout of the dealershi Very friendly & helpful. Greeted with warm welcome. Felt like I was part of the family. Very knowledgeable staff. Love the layout of the dealership & amenities they provide. This is the second vehicle I bought there. More