Toyota of Boerne

I was looking for a used car and the salesman Jorge Velasco was able to get me a great deal on a vehicle. Jorge was professional, friendly and made the transaction as smooth as possible. Velasco was able to get me a great deal on a vehicle. Jorge was professional, friendly and made the transaction as smooth as possible. More

Quality work y products with friendly employees y job done well results Yes I recommend done well results Yes I recommend More

I don’t know why I keep doing this. Last year, I bought a beautiful 2024 Tundra CrewMax SR5 from TOB. This will be my last Tundra as I plan to retire in a couple of years. Tundras have Last year, I bought a beautiful 2024 Tundra CrewMax SR5 from TOB. This will be my last Tundra as I plan to retire in a couple of years. Tundras have always been good to me, and I baby my truck. I watch for dings daily because I hate them. I know, it’s an obsession. Now, to the reason for this review. When I got the truck, it came with 24-month maintenance. I’m not a fan of any dealer touching my truck, especially TOB, due to past issues. But it’s “free,” and more importantly, I don’t want to give TOB any reason not to honor the warranty, especially since these Tundras have a reputation for engine problems. So, on Friday, I went in for the 15k maintenance. The advisor came out and did his thing, then said he needed to walk around to check for any damage. I told him there was none. A half hour later, they were done, and I went home and parked the truck. The next day, my brother came over to show me his new Honda Pilot Elite. He looked at the Tundra and said, “When did you get those dings?” I laughed, thinking he was kidding, but he wasn’t. On the driver’s side rear door, right on the column, was a ding. About a foot below, towards the bottom of the rear door column, was a smaller ding. I know they weren’t there on Friday, but they were there on Saturday. I didn’t go shopping, and even when I do, I park where the truck isn’t between other cars. I’m disappointed. I thought about going back tomorrow to show them, but what’s the point? They will probably say (and I’m assuming) that it’s my responsibility to check for dings before I leave the dealership. I didn’t. I trusted them. No, that’s not true. I was in a hurry to get home and get to work, and I got burned. I will not take the truck back to TOB. I will do my own oil changes or find another dealer. I just hate driving to San Antonio for maintenance. And nobody will take care of my vehicle better than I will. I’m invested here. Anyway, I now have dings on my beautiful truck, and I know it happened while at TOB’s shop. But since I can’t prove it, when it bothers me too much, I know a guy who will fix them for me. So, lesson learned: Do not leave TOB until you walk around to make sure your vehicle has not been damaged. More

Great experience! Exceptional sales customer service. Great deals, and even better service. Russell Sitjar was one of the best sales consultants that I’ve ever seat wi Exceptional sales customer service. Great deals, and even better service. Russell Sitjar was one of the best sales consultants that I’ve ever seat with. Thank you so much, Toyota Of Boerne! More

Alex provided exceptional service, demonstrating a high level of professionalism and approachability throughout the entire process. She made this one of the smoothest and most efficient vehicle purchases I level of professionalism and approachability throughout the entire process. She made this one of the smoothest and most efficient vehicle purchases I have ever experienced. Her thoroughness in addressing all of our needs was greatly appreciated. My new truck is everything I was looking for. More

We had a good experience at Toyota of Boerne thank you Mike Collin’s and Esteban Guerra for making this a smooth experience and being very patient with us, I will definitely recommend to family and friend Mike Collin’s and Esteban Guerra for making this a smooth experience and being very patient with us, I will definitely recommend to family and friends. More

Mike Collins was extremely helpful and patient with us when buying a new vehicle. He worked with us and gave us such an amazing deal that we walked out with not only one vehicle but two! Also a thank you when buying a new vehicle. He worked with us and gave us such an amazing deal that we walked out with not only one vehicle but two! Also a thank you to Esteban Guerra from finance for keeping our payments in our price range, and clearly explaining the details of our terms. We will definitely recommend Toyota of Boerne. We will be back for any future purchases More

I had an outstanding experience at Toyota of Boerne! Lex Fasenmyer was friendly, knowledgeable, and made the process smooth and stress-free. The pricing was transparent, and there was no pressure—just g Lex Fasenmyer was friendly, knowledgeable, and made the process smooth and stress-free. The pricing was transparent, and there was no pressure—just great service. I’m thrilled with my new car and highly recommend this dealership to anyone looking for a hassle-free car buying experience! More

Great experience at this location! After searching 5 other dealerships Lex was able to give us the best deal! After searching 5 other dealerships Lex was able to give us the best deal! More

Kevin Abarca is the go to salesman on your next purchase. He makes your purchase smooth and headache free. Highly recommend him. He makes your purchase smooth and headache free. Highly recommend him. More