Toyota of Boerne

My mother-in-law’s experience with Toyota of Boerne was nothing short of frustrating and unprofessional. She had to drive to the dealership twice, wasting valuable time and energy because of their deceptiv nothing short of frustrating and unprofessional. She had to drive to the dealership twice, wasting valuable time and energy because of their deceptive sales tactics. The finance team pressured her into signing documents without fully explaining important changes to the contract, causing confusion and distress. She was never properly informed about critical details that significantly affected her purchase. When she returned to the dealership to address these issues, she was told to speak directly with the director. However, the receptionist instead called the same finance manager who had originally mishandled the situation—clearly trying to avoid letting the director find out what had happened. This lack of transparency and apparent cover-up was very disappointing and unprofessional. After an extensive hassle and many phone calls, they finally resolved the problem. However, throughout the entire process, the staff were rude, dismissive, and unhelpful. Additionally, they gave her a USB drive containing another customer’s private information, which is a serious violation of privacy laws and shows gross negligence in handling sensitive data. Overall, Toyota of Boerne’s behavior reflects a lack of respect for their customers and disregard for ethical business practices. This experience has left a very negative impression, and I cannot recommend this dealership. Anyone considering doing business with them should be cautious, thoroughly review all documents, and be prepared for potential issues. More

If your looking to buy a vehicle go over to Toyota of Boerne ask for Jorge Acosta one of the best sells person I’ve meet. Takes the time to help you find what you are looking for. Boerne ask for Jorge Acosta one of the best sells person I’ve meet. Takes the time to help you find what you are looking for. More

AJ Bonner of Toyota of Boerne was very nice and professional and confident this morning while servicing my vehicle. It’s hard workers like himself that keep us coming back and wanting us to purchas professional and confident this morning while servicing my vehicle. It’s hard workers like himself that keep us coming back and wanting us to purchase my vehicles in the future from Toyota of Boerne More

Erik Ramirez was one of the best salesman I've had the pleasure working with. He went above and beyond to help us get a car for my wife. He worked with us in achieving the price point we were aiming for pleasure working with. He went above and beyond to help us get a car for my wife. He worked with us in achieving the price point we were aiming for without adding extra years to our payment. Buy with confidence with him you will not be let down I promise you. Thanks again Erik! More

Preston was an excellent salesman and helped me through the whole process. I would recommend him to my family. the whole process. I would recommend him to my family. More

Angel Kazt is amazing, hes very friendly, made me feel very welcomed, made the whole process as smooth as possible very welcomed, made the whole process as smooth as possible More

Preston Castillo really went above and beyond to help me get out of my current situation. He is really good at what he does and personable. Thank you!! get out of my current situation. He is really good at what he does and personable. Thank you!! More

Angel Kazt made the buying process go smoothly. He was a great listener to our needs and we never felt pressured. He was attentive to follow-up after the purchase. Thank you Angel! He was a great listener to our needs and we never felt pressured. He was attentive to follow-up after the purchase. Thank you Angel! More

Sean DiMarco is friendly and helpful if you’re interested in buying a new or used vehicle. in buying a new or used vehicle. More

Erik Ramirez helped us find a great deal on Highlander. He was knowledgeable and answered all our questions. If you go to Vic Vaughn Toyota of Boerne ask for Erik! He was knowledgeable and answered all our questions. If you go to Vic Vaughn Toyota of Boerne ask for Erik! More