Toyota of Boerne

I purchased my 2023 Camry and the purchase experience was great. But the service turns out to be something else. I added on to my purchased vehicle the added protection plan to cover tires, windshield etc. O great. But the service turns out to be something else. I added on to my purchased vehicle the added protection plan to cover tires, windshield etc. On July 15th I took my car to the dealership because front right tire kept losing air and I told the technician I was having to add air 3 times in the previous 2 weeks. He said they looked at it (all of 10 minutes) and found nothing wrong and sent me on my way without doing anything. A few days later I had a family emergency and drove up to Dallas. Low and behold I got a flat on the highway from that exact same tire. I was able to make it to a nearby discount tire in Arlington who found not one but two nails in that tire. I ask you, how does a professional dealership miss not one but 2 nails. Discount tire was kind enough to get me through, patched up the tire and back on the highway. Needless to say being stuck on the side of the highway, lone female in 100 degree weather doesn't feel great. I'm paying the extra protection for Vic Vaughn to provide good service as promised only to have this happen is totally unsatisfactory. It was hard enough to have a deal with an emotional family matter, then to have this happen, especially when I'm always proactive about taking care of my vehicle so as to not have horrible situations like this happen. More

Since my first contact with Toyota of Boerne with Sales Representative, Lucky and today with James Gillean, it’s been an amazing welcoming and treatment by everyone in the Toyota of Boerne. I bought my #4 Representative, Lucky and today with James Gillean, it’s been an amazing welcoming and treatment by everyone in the Toyota of Boerne. I bought my #4 Toyota, and always feels above and beyond VIP. The process to go in and leave with exactly what you want to buy always exceeds my expectations. Mr. Lopez process all paperwork and have me and my wife ready to go in a timely manner. Thanks so much for taking excellent care of me and my Family. I will be back for my 5th. God blessed y’all and your Families. Retired USArmy, (1SG) Luis Mercado. More

Robert Sandoval was helpful and patient with helping us find a vehicle that was within our budget and of course the Car I wanted - Toyota Venza. I had done some comparison between the different Toyota dea find a vehicle that was within our budget and of course the Car I wanted - Toyota Venza. I had done some comparison between the different Toyota dealerships in San Antonio and Toyota of Boerne had the better prices. I truly love my new car. More

I had my car service done at this location, customer associate Sarah Bartell took care of my service appointment, very professional, took at most care for my service appointment needs. associate Sarah Bartell took care of my service appointment, very professional, took at most care for my service appointment needs. More

Hannah Grossman was wonderful and very patient with us purchasing a car. Toyota of Boerne was very helpful and great to work with. purchasing a car. Toyota of Boerne was very helpful and great to work with. More

I went back for a second maintenance appointment and Trina was again a true professional, helpful, courteous and most of all very pleasant to work with. Thank you Trina and Toyota of Boerne for the Trina was again a true professional, helpful, courteous and most of all very pleasant to work with. Thank you Trina and Toyota of Boerne for the experience look forward to many more visits. More

The salesman was excellent honest and knowledgeable. Christian answered every question I had about the truck. I had no intention on buying a truck that day. I didn’t need one. I have two other Tundra’s Christian answered every question I had about the truck. I had no intention on buying a truck that day. I didn’t need one. I have two other Tundra’s now I have three. More

Hannah Grossman is very knowledgeable and a tough negotiator. The whole process was enjoyable and easy. negotiator. The whole process was enjoyable and easy. More

Looked all over San Antonio for a new 4 Runner, and found one in Boerne. Ask for Hannah Grossman, in sales to help with your purchace. one in Boerne. Ask for Hannah Grossman, in sales to help with your purchace. More

The dealership was amazing! Starting off I was not an easy customer and I know I gave Hannah Grossman a headache but she was super nice and patient with me and my wife. She lite Starting off I was not an easy customer and I know I gave Hannah Grossman a headache but she was super nice and patient with me and my wife. She literally did everything in her powers to help us and at the end she did! She was able to get me a great deal that I could not pass up. I will definitely tell people to go there and look for Hannah More