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Toyota of Boerne

Boerne, TX

4.5
1,188 Reviews

31205 Interstate 10 Frontage Rd

Boerne, TX

78006

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Showing 1,188 reviews

December 11, 2023

Went to look for a Sienna Platinum. Though there were none available, I asked for the Sales Person to provide me with a hypothetical total cost out of the door. What I was sad to see More

by navin.kirloskar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Robert T
December 10, 2023

Was very pleased by the service extended by James Trevino, Our appointment was initially with Lucas, however, he was not available. James was an excellent substitute. He helped us find a better vehi More

by glennmickey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Trevino
December 07, 2023

Juan is a Great Service advisor. He was very thorough and explaining everything and getting my needs attended to. More

by Shsu80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Salazar
December 06, 2023

I took my car to service and James took me right away. I didn’t have to wait at all. Thank you, James. More

by Samuel grozav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 05, 2023

Toyota of Boerne took care of fixing my RAV4 leaving it in excellent conditions. The service at this dealership is outstanding and like going there because of the high quality service they provide each tim More

by gerry49gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Guzman
December 05, 2023

Went in for an oil change and wanted to get info on what else my car may need in the near future. Juan Guzman in the service dept was thorough about what I needed and what to expect. He was very patient wit More

by panchog90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Guzman
December 04, 2023

Vic Vaughan Toyota of Boerne wasted my time and then sold a truck I was ready to buy out from under me. When was the last time you were interested in a car and the salesman waited 5 hours to get back to you More

by jtcabbey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Porter, Victor Gutierrez
December 03, 2023

Promised a spare tire to seal the deal. Deal complete. Dealership reneged on spare tire. More

by Parabellum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Ayala-Noel Rodriguez
Dec 03, 2023 -

Parabellum responded

It was a Vic Vaughan salesperson that offered me a spare tire. My reply was, I’ll pay full asking price, if you can get me a spare tire. 3 more times during the wait, This Vic Vaughan salesperson told me I’m getting a spare tire. Later we walked outside for me to leave. I asked about the spare tire. That’s when the Vic Vaughan salesperson advised me I wasn’t getting a spare tire. This Vic Vaughan salesperson then turned and walked away. Vic Vaughan is not a man of his word, even after a handshake. Told me what I wanted to hear, then backed out on the agreement. Haven’t heard a word from Vic Vaughan or any of his employees. A sad, sad way to conduct business. How do these con artists sleep at night.

December 01, 2023

My experience with Robert at Toyota of Boerne was very positive. I had had problems with other dealers and online sellers previous to my experience with Toyota of Boerne. Contrary to what I had been More

by Carol C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Sandoval
November 30, 2023

Trina was great! It's always an easy process there and I was out in an hour. More

by diamondbackbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
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