
Toyota of Boerne
Boerne, TX
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Went to look for a Sienna Platinum. Though there were none available, I asked for the Sales Person to provide me with a hypothetical total cost out of the door. What I was sad to see Though there were none available, I asked for the Sales Person to provide me with a hypothetical total cost out of the door. What I was sad to see was the $ 3000 in Tint/Clear something, $ 3000 in GuidPoint and $ 1900 in Ceramic Costing which he said were added to all vehicles sold at the dealership. I told him that this was simply an $ 8000 mark up in price which I was unacceptable to me. The total price of the Sienna came to be approximately $ 72,000 out of the door. There is no way I am going to pay that exhorbitant amount, and I have lost faith in the dealership. If this is what they are going to charge, I am not interested in them. There are other vehicles to chose from and other dealership More
Was very pleased by the service extended by James Trevino, Our appointment was initially with Lucas, however, he was not available. James was an excellent substitute. He helped us find a better vehi Trevino, Our appointment was initially with Lucas, however, he was not available. James was an excellent substitute. He helped us find a better vehicle to suit our needs, good job! More
Toyota of Boerne took care of fixing my RAV4 leaving it in excellent conditions. The service at this dealership is outstanding and like going there because of the high quality service they provide each tim in excellent conditions. The service at this dealership is outstanding and like going there because of the high quality service they provide each time. The service representative Juan Guzman provided updates and estimates which helped me to manage my repair. More
Went in for an oil change and wanted to get info on what else my car may need in the near future. Juan Guzman in the service dept was thorough about what I needed and what to expect. He was very patient wit else my car may need in the near future. Juan Guzman in the service dept was thorough about what I needed and what to expect. He was very patient with my questions and made sure I understood what my car needs so I can keep it from having an issue down the road. Thank you Juan! More
Vic Vaughan Toyota of Boerne wasted my time and then sold a truck I was ready to buy out from under me. When was the last time you were interested in a car and the salesman waited 5 hours to get back to you a truck I was ready to buy out from under me. When was the last time you were interested in a car and the salesman waited 5 hours to get back to you? Then as we’re agreeing to the sale after said 5 hours of waiting for a response tells me… “oops it’s been sold, sorry”. Totally deceptive, unprofessional and dishonest. Guess the “Dealmaker” Chris Franklin was out of the office letting his staff lose business. More
My experience with Robert at Toyota of Boerne was very positive. I had had problems with other dealers and online sellers previous to my experience with Toyota of Boerne. Contrary to what I had been positive. I had had problems with other dealers and online sellers previous to my experience with Toyota of Boerne. Contrary to what I had been told that delivery of the 2024 Prius would take 6 to 9 months, I had the car within a few days. I had a tutorial at the dealership, given the advanced electronics of the system and he delivered the car to my home. Given my experience, I highly recommend this dealership. More