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Toyota of Boerne

Boerne, TX

4.5
1,223 Reviews

31205 Interstate 10 Frontage Rd

Boerne, TX

78006

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Showing 1,223 reviews

December 05, 2023

Went in for an oil change and wanted to get info on what else my car may need in the near future. Juan Guzman in the service dept was thorough about what I needed and what to expect. He was very patient wit More

by panchog90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Guzman
December 05, 2023

Toyota of Boerne took care of fixing my RAV4 leaving it in excellent conditions. The service at this dealership is outstanding and like going there because of the high quality service they provide each tim More

by gerry49gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Guzman
December 03, 2023

Promised a spare tire to seal the deal. Deal complete. Dealership reneged on spare tire. More

by Parabellum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Ayala-Noel Rodriguez
Dec 03, 2023 -

Parabellum responded

It was a Vic Vaughan salesperson that offered me a spare tire. My reply was, I’ll pay full asking price, if you can get me a spare tire. 3 more times during the wait, This Vic Vaughan salesperson told me I’m getting a spare tire. Later we walked outside for me to leave. I asked about the spare tire. That’s when the Vic Vaughan salesperson advised me I wasn’t getting a spare tire. This Vic Vaughan salesperson then turned and walked away. Vic Vaughan is not a man of his word, even after a handshake. Told me what I wanted to hear, then backed out on the agreement. Haven’t heard a word from Vic Vaughan or any of his employees. A sad, sad way to conduct business. How do these con artists sleep at night.

December 01, 2023

My experience with Robert at Toyota of Boerne was very positive. I had had problems with other dealers and online sellers previous to my experience with Toyota of Boerne. Contrary to what I had been More

by Carol C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Sandoval
November 30, 2023

Trina was great! It's always an easy process there and I was out in an hour. More

by diamondbackbro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina
November 26, 2023

Do not do business at this dealership! Be aware! they add accessories without even asking you for your consent. I was about to close on a deal for an escalade(that the screen don't even wo More

by arturo hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mathew
November 22, 2023

Very dishonest. Bating customers. Stating cars are on their lot, as advertised online, when they are not. I was told they cannot keep up with their online sales upda More

by PayItForward
Recommend Dealer
No
Employees Worked With
Sales Manager
November 21, 2023

I've been coming to you for about 18 years. Today, the staff was running around doing nothing to check people in. I was on time and had to wait 10 minutes. Then you would not accept my coupon f More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name, waited a long time while they talked to each other
November 02, 2023

I had a great experience purchasing my Toyota Tacoma TRD Sport pickup from Toyota of Boerne. Robert Sandoval was not the least bit pushy but was there when we found the one Tacoma I wanted. It was near th More

by Chuck Lutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sandoval, Henry Vanegas
November 02, 2023

Very efficient! ! Went above and beyond to service my truck. There was a recall on passenger airbag and they gave me a rental so I didn’t have to wait for it to be f More

by Rosebud_0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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