
Toyota of Boerne
Boerne, TX
Filter Reviews by Keyword
By Type
Showing 1,185 reviews
I worked with David Aguais and let him know I only had questions about trucks and after some discussion and a test drive I was comfortable with making the purchase. Also the finance manager was wonderful questions about trucks and after some discussion and a test drive I was comfortable with making the purchase. Also the finance manager was wonderful to work with. I had to wait for my vehicle to be delivered so I pick it up today. More
Bought an used car with a noisy windshield, reported the very next day but they did not want it to take responsibility. I was a repeated customer. Very poor customer service. very next day but they did not want it to take responsibility. I was a repeated customer. Very poor customer service. More
In for service. New tires and oil change was done as expected. Good price on tires. Mark Owens handled my issues in service and has always been professional and cour New tires and oil change was done as expected. Good price on tires. Mark Owens handled my issues in service and has always been professional and courteous. More
Had a 11:20 am appointment for oil change and tire rotation.. took 2 hrs and 30 min to complete… seems a little long. I thought the whole idea of scheduling an appointment was to speed up wait times. rotation.. took 2 hrs and 30 min to complete… seems a little long. I thought the whole idea of scheduling an appointment was to speed up wait times. More
Brought my car in there pinpointing exactly what was wrong they sold me a $250 service that didn't fix the problem I was describing I took it straight back to them they had the car for almost 2 days and wrong they sold me a $250 service that didn't fix the problem I was describing I took it straight back to them they had the car for almost 2 days and charged me an additional $75 to tell me nothing was wrong. The problem still persisted and the month later at a different dealership they noticed that the transmission mount was broken( which was one of the primary things of the problem I told them about in the first place) Since I took it to a different place I have tried to get a hold of a service manager there for now 7 days I've left three messages with a request for a phone call and they have completely ignored me... highly unprofessional would not recommend More
Toyota of Boerne has consistently given us great service on our Toyota vehicles over the years. We continue to let this dealer provide us with the best vehicles possible to purchase and to keep these vehicl on our Toyota vehicles over the years. We continue to let this dealer provide us with the best vehicles possible to purchase and to keep these vehicles operating in top notch condition. They have never let us down. Their personnel in servicing and the dealership are the best we have ever used… That’s why we keep coming back to Toyota of Boerne. Thank you to Hunter Evans in the Service Center and James Gillean in Sales for all you’ll do! Jerry & Maggie, Kerrville, TX More