
Toyota of Boerne
Boerne, TX
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We went to buy a new car and turn in my lease however it was crazy how unprepared they were, we had an appointment but the salesman was nowhere to be found, then they send us another salesman that had no cl was crazy how unprepared they were, we had an appointment but the salesman was nowhere to be found, then they send us another salesman that had no clue what he was doing. 2 hours later we made the finally signing papers and then had to wait for a finances which took another 3 hours! Literally we were there for 5 hours with a kid and it was insane how they have no clue what they are doing. We got tired and started to walk out and finally it’s our turn, we wasted the entire day at the dealer and our poor kid was so tired ans it’s inconsiderate of them to take that long when they see we are with a kid. I’d rather drive to Austin or San Antonio and get better customer service. More
I was extremely happy with my car, however, after talking to Lucas Cavalcanti, he showed me the beautiful advantages of owning a Toyota once again. He was patient, kind, and very professional when showing me to Lucas Cavalcanti, he showed me the beautiful advantages of owning a Toyota once again. He was patient, kind, and very professional when showing me great cars after carefully discovering my needs. He nailed it with a 2021 certified Venza which fits me like a glove and will give me peace of mind during my upcoming long road trip. Mr. Cavalcanti was a great brand ambassador to Toyota of Boerne. I will certainly come back for my next car, and will tell all my friends about my experience. Thank you, Lucas! and thank you, Toyota of Boerne! More
Very prompt and curtious, service rep knowledgeable and very helpful , went out of his way , Mr Bernal . Will be back for service in future. Service people very friendly very helpful , went out of his way , Mr Bernal . Will be back for service in future. Service people very friendly More
Great sales team! Ricardo made it super easy to trade in my RAV4 into a 4runner. Heath is a great finance manager and has fantastic customer service. my RAV4 into a 4runner. Heath is a great finance manager and has fantastic customer service. More
I'm very pleased with my purchase of a Toyota Camry Hybrid. Dealing with such knowledgeable and professional individuals made the transaction smooth. My thanks go to John McCready, Dillan Connolly and Hybrid. Dealing with such knowledgeable and professional individuals made the transaction smooth. My thanks go to John McCready, Dillan Connolly and Francisco Bazan. All the other staff members were friendly and helpful. I look forward to many years of a good relationship. More
The service writer was courteous and very efficient. The service was completed in less time than estimated and the vehicle was freshly washed on return. service was completed in less time than estimated and the vehicle was freshly washed on return. More
Juan in the service drive did a great job. Had to get 4 new tires and it was done in a timely manner. I recommend Toyota of Boerne sales and service. new tires and it was done in a timely manner. I recommend Toyota of Boerne sales and service. More
Great service. Timely appointment and work was professionally done. Service rep kept me informed. Waiting are was clean and attractive. Service was competed on time professionally done. Service rep kept me informed. Waiting are was clean and attractive. Service was competed on time More