Toyota of Boerne

This is the second vehicle I have purchased fromToyota of Boerne and after the first one I went back to Omar Jaddoa he knows his business and is very polite if I need another vehicle I will be back Boerne and after the first one I went back to Omar Jaddoa he knows his business and is very polite if I need another vehicle I will be back More

Wasted time and dishonest pricing. 1. After three hours Wasted time and dishonest pricing. 1. After three hours of waiting (not including the two hours to drive to the dealership), and the test drive my Wasted time and dishonest pricing. 1. After three hours of waiting (not including the two hours to drive to the dealership), and the test drive my business partner and I were informed that the vehicle we had come to hopefully purchase would not be available that day due to its needing to be inspected first. Probably something that could have been mentioned before we’d spent the better part of a work day sitting in the showroom. 2. Dishonest pricing. The listed price was 6,000 for a decent, though expectedly used truck… except that wasn’t the price. A mandatory $1,000 maintenance and anti-theft package was tacked on without consent, and they were unwilling to remove or even discuss selling the vehicle without it. Both an honesty and privacy issue, as far as I’m concerned. I will not be doing business with them now or in the future, if that is how they conduct themselves. I wound recommend avoiding them. More

Worst experience ever!! This dealership is not transparent with their information what so ever. Their sales representatives give you false information when it comes to what is involved when you b transparent with their information what so ever. Their sales representatives give you false information when it comes to what is involved when you by a pre-owned car. My sales person told me my car power train is covered up to a certain amount of miles, not true after having to take the car in for a check engine light two weeks after I bought it. My sales person also insisted I had to pay for a GPS system at $980.00 that i wasn't even sure was installed in my car when I ask where it was physical installed. If my car was sold as is, why would they install a GPS tracking system in my car? I was also told by my sales person that the $8300.00 plus positive equity that is owned to me after i traded my 2020 Toyota 4Runner would be paid to me within two days maybe a week, is now going on three weeks. I was told later that this does not happen until the tile is received from TXDPS. Again, this dealership is not transparent with their information and needs to train their sales representatives in transparency with their customers. More

Very slow process can’t believe you charge 3% for me to buy accessories for my new 4Runner buy accessories for my new 4Runner More

The minute I drive Esmeralda welcomed me and ask what she could do for me could do for me More

Fast courteous service…. Always treated like family. Prices are high in the industry but these folks will always be there which is why i always shop there first. Prices are high in the industry but these folks will always be there which is why i always shop there first. More

Unbelievable service! Chris Blanchard was the best salesman I’ve ever worked with. The ultimate experience! Great salesman I’ve ever worked with. The ultimate experience! Great More

Esmeralda scheduled the servicesGot us in and out on Esmeralda scheduled the services Got us in and out on time and did a great job Esmeralda scheduled the services Got us in and out on time and did a great job More

The experience was great good service n courteous personnel. Timely service n was properly notified. personnel. Timely service n was properly notified. More

I like the service from Javier Bernal !!He was nice 😊 I like the service from Javier Bernal !! He was nice 😊 and answer all my question I like the service from Javier Bernal !! He was nice 😊 and answer all my question More