Toyota of Boerne

The service department is outstanding. My representative was Robert Cazares.He was friendly, knowledgeable. He is great in the customer service category. He is a true attribute to the dealership. was Robert Cazares.He was friendly, knowledgeable. He is great in the customer service category. He is a true attribute to the dealership. More

The service department continues to do an excellent job. My service advisor was great! My service advisor was great! More

The service I received by the initial representative through the whole process was excellent. through the whole process was excellent. More

Although I was not aware that my vehicle needed a software update until after I dropped it off, it wasn’t too long of a wait. Staff was very professional and friendly. software update until after I dropped it off, it wasn’t too long of a wait. Staff was very professional and friendly. More

Poor ethics! After the test drive we were told about an additional $998 fee for advertising and Apex tracking system. They wait until they know you are ready to buy to weasel in this price change above ad additional $998 fee for advertising and Apex tracking system. They wait until they know you are ready to buy to weasel in this price change above advertisement price. This is a scam. I asked to see the dealership invoice cost of the Apex monitor. This was not available but the cost was lowered by $500. Before you start looking ask about all cost and fees including APEX monitoring More

Charles was professional, personable and punctual. He explained everything clearly. Kudos to Charles and all those who serviced my car. I will return for my next service needs explained everything clearly. Kudos to Charles and all those who serviced my car. I will return for my next service needs More

Lorenzo was a great salesman, go see him if you want the best deal in Texas, Boerne Toyota is an awesome dealership with great pricing. best deal in Texas, Boerne Toyota is an awesome dealership with great pricing. More

Work was done in a timely manner. Facility was very clean and comfortable. and comfortable. More

Had my car for almost two weeks for repair, but kept me in the loop about progress and gave me a loaner car at no cost. in the loop about progress and gave me a loaner car at no cost. More

DECEPTIVE PRACTICES - Anyone trying to present a Cash Trade-In, beware of the “Trade-In Valet” SCAM Toyota of Boerne try’s to use to get you in the door. I just presented my 2016 AWD XLE Highlander fo Trade-In, beware of the “Trade-In Valet” SCAM Toyota of Boerne try’s to use to get you in the door. I just presented my 2016 AWD XLE Highlander for cash offer and was super conservative on my online estimate where I received a range of $24,115 - $27,000. They got me in the door for an “inspection” and the inspector Cody Satterfield had the nerve to present me a $24,000!!! offer ($115 below their estimate!!!). This to me is BAD FAITH dealing and not being respectful of my time. Don’t waste your time with these guys… go to Carvana where they treat you right and don’t waste your time. I hate doing these google reviews but feel like people need to realize what they’re getting themselves into when dealing with Cody Satterfield. He could careless in trying to get it up. They have NO inventory and clearly there’s a recurring theme on the negative reviews out here in Google. One other thing I noticed, every single review of less than 3 stars, the owner does not respond with any explanation but is quick to respond to the 5 star ones. More