
Toyota of Boerne
Boerne, TX
Filter Reviews by Keyword
By Type
Showing 1,185 reviews
I set up an appointment in advance to see a specific used car, but when I arrived at the dealership I was informed the car was unavailable to test drive. The sales team was unable to locate the car, but offe car, but when I arrived at the dealership I was informed the car was unavailable to test drive. The sales team was unable to locate the car, but offered to show me any other vehicle. Don't count on this dealership let you know before arrival that the car you want to test is not available to see. More
EXCELLENT SERVICE!!! We have used this department for years and they are always helpful!!! Loaner department was great as well!!! James Waite was very helpful! years and they are always helpful!!! Loaner department was great as well!!! James Waite was very helpful! More
The service was expeditious and professional. They diagnosed my two issues, side view mirror loose and climate control features inoperative, and kept me informed throughout the process. My Service Adv diagnosed my two issues, side view mirror loose and climate control features inoperative, and kept me informed throughout the process. My Service Advisor, Hunter Evans, was especially helpful. More
I scheduled normal 60K service at 1:30. I was offered a rental car at the time of scheduling. When I arrived, no cars were available. I was told the service would take about 1 hour but ended up waiting 4 h rental car at the time of scheduling. When I arrived, no cars were available. I was told the service would take about 1 hour but ended up waiting 4 hours. I would have made other arrangements had I known it would take that long. I would prefer they be more up front and transparent with the information they provided out of respect for my time More
It’s a really comfortable place and the service is great! Be glad when I-10 work is complete. They work to meet the needs of the customer. Be glad when I-10 work is complete. They work to meet the needs of the customer. More
They did a awesome job especially mando he took real care of me since the moment I walked in the dealership he took care of everything from the showing me the cars I wanted to the finance couldn’t be happier of me since the moment I walked in the dealership he took care of everything from the showing me the cars I wanted to the finance couldn’t be happier More
Hunter was very courteous , professional and knowledgeable. Explained everything. Being from out of town, he even gave us directions. He made us feel like a valued customer. Enjoyed the video. knowledgeable. Explained everything. Being from out of town, he even gave us directions. He made us feel like a valued customer. Enjoyed the video. More
They will give you amazing offers to make you come to their office, but they won’t honor it. Avoid at all cost, don’t waste your time. All their emails with great offers are nothing but scam their office, but they won’t honor it. Avoid at all cost, don’t waste your time. All their emails with great offers are nothing but scam More
Very professional and polite. Nice facility.Gave me a Very professional and polite. Nice facility. Gave me a loaner vehicle for my use with no hassle. Charges were exactly as quoted and did not pressure Very professional and polite. Nice facility. Gave me a loaner vehicle for my use with no hassle. Charges were exactly as quoted and did not pressure me for additional work More