Toyota of Boerne

Everybody at the dealership from the outset was friendly and communicative. Once I chose a vehicle, they were open to negotiating and I did not feel pressured. and communicative. Once I chose a vehicle, they were open to negotiating and I did not feel pressured. More

DO NOT I REPEAT DO NOT BUY A VEHICLE FROM THEM . I BROUGHT A CAR FROM THEM LAST WEEK AND THEY WONT FIX IT . The car is not safe for my kids to be in and I told the manager and he really laughed in my BROUGHT A CAR FROM THEM LAST WEEK AND THEY WONT FIX IT . The car is not safe for my kids to be in and I told the manager and he really laughed in my face and didn’t care what’s so ever ...... so unprofessional More

First time using toyota of Boerne, very disappointed. I was planning to buy my next vehicle from them just like I did my 19 Tundra. Don't think so! Good at selling you a car but horrible at getting your is was planning to buy my next vehicle from them just like I did my 19 Tundra. Don't think so! Good at selling you a car but horrible at getting your issue repaired. More

First time using Boerne Toyota. Great customer service. Went in Friday afternoon for an oil change and fluid checks, in and out in about an hour and they washed my car. I will use them again. Went in Friday afternoon for an oil change and fluid checks, in and out in about an hour and they washed my car. I will use them again. More

Professional, service was excellent; enjoy working with Tina Webb—she is my go to person. She explains everything thoroughly. Would recommend her to my friends. Tina Webb—she is my go to person. She explains everything thoroughly. Would recommend her to my friends. More

This was my first service appointment at Toyota of Boerne. My service advisor (Juan Guzman) provided excellent customer service. I will definitely have my vehicle serviced here again. Boerne. My service advisor (Juan Guzman) provided excellent customer service. I will definitely have my vehicle serviced here again. More

One star just because you have to give that. Purchased a vehicle from Toyota of Boerne. The purchasing of the vehicle was a nightmare and lasted 6 hours. I even had to go back to finish because financing go vehicle from Toyota of Boerne. The purchasing of the vehicle was a nightmare and lasted 6 hours. I even had to go back to finish because financing got things wrong. I purchased a certified preowned from the dealership. Needless to say, it was back in their shop within a month and half. Leaking sunroof and gas cap door that would not open. After 5 attempts to fix it, I filed a formal complaint with Toyota. Toyota contacted me to take it to Universal Toyota. They fixed one issue. Vehicle is still leaking. My husband reached out to Toyota of Boerne to speak with Chris Franklin, GM, and to date Chris has yet to respond to phone call or email. Vehicle needs to be repurchased from me. Horrible experience from the beginning. More

Everyone is very pleasant to work with. No pressure. Thank you. Wait time was reasonable. Even though they seemed incredibly busy, I felt no less important than any other customer. Thank you. Wait time was reasonable. Even though they seemed incredibly busy, I felt no less important than any other customer. More

Tina Webb in service is the greatest! I don’t drive a Toyota and still get treated with the upmost respect! She is honest and caring. If you need service come see her! Toyota and still get treated with the upmost respect! She is honest and caring. If you need service come see her! More

I Have been been taking my vehicles and my parents vehicles to Tina at a Toyota of boerne for what seems like forever. She is knowledgeable, kind and understanding. Hands down the best one there. Or s vehicles to Tina at a Toyota of boerne for what seems like forever. She is knowledgeable, kind and understanding. Hands down the best one there. Or should I say the only one who has stuck around! She’s a gem! More