
Toyota of Boerne
Boerne, TX
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Terrible!! I could sell a car better than that. Dealership is busy, but very lacking in attention. Salesman Ricardo had to go get answers about everything. Ricardo was useless...he seemed to have Dealership is busy, but very lacking in attention. Salesman Ricardo had to go get answers about everything. Ricardo was useless...he seemed to have no knowledge of anything I asked him, (he was shocked that I demanded a 2nd key!) and Jason was always ‘too busy” to be get things moving. We sat there All Day. My vehicle was not even close to ready the next day EVEN THOUGH THEY KNEW I WAS COMING. Had to wait 5 more hours ! Spent 12 hours there over two days.. They DO NOT return calls. They did NOT send my paperwork for 6 months!!! (Ricardo didn’t know anything g about it) They bragged that I was buying the cheapest Limited in the country! Embarrassed to let myself be treated so terribly. Will NEVER return. More
These guys are prompt, courteous and efficient. Also do good work and do it right the first time. I’ve used this dealership for years and have never been disappointed. good work and do it right the first time. I’ve used this dealership for years and have never been disappointed. More
The staff was Very thorough and clear and expeditious. Will offer loaner if needed or caddy. free refreshments while you wait. Top notch overall service! Will offer loaner if needed or caddy. free refreshments while you wait. Top notch overall service! More
Advertised Daily Deal was not available but they showed us several other options. Toured us around on a golf cart. They were friendly and helpful. us several other options. Toured us around on a golf cart. They were friendly and helpful. More
Very good service on everything. dont need today anymore! bye bye bye bye bye byle b b b b b b b dont like these long winded surveys sccept thid or dont adk snymore bye byr byr anymore! bye bye bye bye bye byle b b b b b b b dont like these long winded surveys sccept thid or dont adk snymore bye byr byr More
Jared Chaney is amazing! After totaling my Buick I had not idea what I was going to do. Jared not only found an amazing car for me, he did it without breaking my bank. Add to that I get two years worth of not idea what I was going to do. Jared not only found an amazing car for me, he did it without breaking my bank. Add to that I get two years worth of oil changes and tire stuff free? Awesome dealership. More
Sales department is a mess. Buying the car and getting any salesperson to be professional and friendly was one issue the next was having car servicing issues and no one willing to help. Waited three hours any salesperson to be professional and friendly was one issue the next was having car servicing issues and no one willing to help. Waited three hours for someone to see us in the sales department because the car was sold with these issues and then them having an attitude all along the way. Would not recommend this place if you’re looking for good customer service or an easy process. More
A big thanks to David Padilla and Jose Gutierrez, for working with me today, I’m excited to drive my new vehicle. Thanks Jose for the tour to the service department as well. working with me today, I’m excited to drive my new vehicle. Thanks Jose for the tour to the service department as well. More