Toyota of Boerne

Hunter was very courteous , professional and knowledgeable. Explained everything. Being from out of town, he even gave us directions. He made us feel like a valued customer. Enjoyed the video. knowledgeable. Explained everything. Being from out of town, he even gave us directions. He made us feel like a valued customer. Enjoyed the video. More

Had a great experience and our sales man worked hard to get me a car and if you need a car please see Nate Akalu he is an awesome sales rep get me a car and if you need a car please see Nate Akalu he is an awesome sales rep More

Very professional and polite. Nice facility.Gave me a Very professional and polite. Nice facility. Gave me a loaner vehicle for my use with no hassle. Charges were exactly as quoted and did not pressure Very professional and polite. Nice facility. Gave me a loaner vehicle for my use with no hassle. Charges were exactly as quoted and did not pressure me for additional work More

They will give you amazing offers to make you come to their office, but they won’t honor it. Avoid at all cost, don’t waste your time. All their emails with great offers are nothing but scam their office, but they won’t honor it. Avoid at all cost, don’t waste your time. All their emails with great offers are nothing but scam More

Everybody at the dealership from the outset was friendly and communicative. Once I chose a vehicle, they were open to negotiating and I did not feel pressured. and communicative. Once I chose a vehicle, they were open to negotiating and I did not feel pressured. More

DO NOT I REPEAT DO NOT BUY A VEHICLE FROM THEM . I BROUGHT A CAR FROM THEM LAST WEEK AND THEY WONT FIX IT . The car is not safe for my kids to be in and I told the manager and he really laughed in my BROUGHT A CAR FROM THEM LAST WEEK AND THEY WONT FIX IT . The car is not safe for my kids to be in and I told the manager and he really laughed in my face and didn’t care what’s so ever ...... so unprofessional More

First time using toyota of Boerne, very disappointed. I was planning to buy my next vehicle from them just like I did my 19 Tundra. Don't think so! Good at selling you a car but horrible at getting your is was planning to buy my next vehicle from them just like I did my 19 Tundra. Don't think so! Good at selling you a car but horrible at getting your issue repaired. More

Professional, service was excellent; enjoy working with Tina Webb—she is my go to person. She explains everything thoroughly. Would recommend her to my friends. Tina Webb—she is my go to person. She explains everything thoroughly. Would recommend her to my friends. More

First time using Boerne Toyota. Great customer service. Went in Friday afternoon for an oil change and fluid checks, in and out in about an hour and they washed my car. I will use them again. Went in Friday afternoon for an oil change and fluid checks, in and out in about an hour and they washed my car. I will use them again. More

One star just because you have to give that. Purchased a vehicle from Toyota of Boerne. The purchasing of the vehicle was a nightmare and lasted 6 hours. I even had to go back to finish because financing go vehicle from Toyota of Boerne. The purchasing of the vehicle was a nightmare and lasted 6 hours. I even had to go back to finish because financing got things wrong. I purchased a certified preowned from the dealership. Needless to say, it was back in their shop within a month and half. Leaking sunroof and gas cap door that would not open. After 5 attempts to fix it, I filed a formal complaint with Toyota. Toyota contacted me to take it to Universal Toyota. They fixed one issue. Vehicle is still leaking. My husband reached out to Toyota of Boerne to speak with Chris Franklin, GM, and to date Chris has yet to respond to phone call or email. Vehicle needs to be repurchased from me. Horrible experience from the beginning. More