Toyota of Boerne

Esmeralda was my service person she was so helpful and friendly got me in and out in the time she said . Thank you great job ! friendly got me in and out in the time she said . Thank you great job ! More

This dealership's after sale service is horrible. If you get an extended warranty and sell your car before it is expired the dealership is supposed to give you a pro-rated refund. THIS dealer will do every get an extended warranty and sell your car before it is expired the dealership is supposed to give you a pro-rated refund. THIS dealer will do everything in there power to not contact you back so they don't have to refund the money you are due PER THE CONTRACT. Hopefully this post will get someone to contact me back because contacting them through phone and email have not worked so far. More

I always receive Great Service from James Waite at Toyota of Boerne in the service department. Fast service and fair pricing keep me coming back. of Boerne in the service department. Fast service and fair pricing keep me coming back. More

Couldn’t be happier with my experiences working with Michael V, Aaron and Vanessa were extremely helpful and I can’t recommend them enough. Would highly suggest Toyota of Boerne! Michael V, Aaron and Vanessa were extremely helpful and I can’t recommend them enough. Would highly suggest Toyota of Boerne! More

Toyota if Boerne has excellent customer service and is extremely helpful and professional. They listened to my needs and met and exceeded my expectations they are the best extremely helpful and professional. They listened to my needs and met and exceeded my expectations they are the best More

Good friendly service. Clean welcoming atmosphere. Accommodating and comfortable waiting area with beverages and snacks. Timely updates on the service being provided. Tip it off with a car wash!! Accommodating and comfortable waiting area with beverages and snacks. Timely updates on the service being provided. Tip it off with a car wash!! More

The service department did a great job! Took my car in for routine maintenance and was on my way home 1 hour later. Thanks, keep up the great work. for routine maintenance and was on my way home 1 hour later. Thanks, keep up the great work. More

Nicole in service is outstanding. Jared in sales great. Very busy dealership so patient’s required financing department professional and friendly. Good selection of vehicles Very busy dealership so patient’s required financing department professional and friendly. Good selection of vehicles More

I have always used Toyota of Boerne for service on my 2004 Highlander and have been satisfied with the maintenance done. In the past the service personnel have been very good at suggesting the most impo 2004 Highlander and have been satisfied with the maintenance done. In the past the service personnel have been very good at suggesting the most important issues to handle at the time of maintenance. My car runs perfectly although it is older because I take care of it. I was simply taking it in for regular maintenance. After telling the rep that I was there for regular service, he pulled up a computer printout that suggested over $2000 in necessary work. I approved a few items. My husband had his car there as well. When his printout appeared, it too showed over $2000 of necessary services. We were given a courteously car and left for a short time. When the representative contacted me, he suggested an additional $7000 updates. The rep was very high pressure which I did not appreciate. I refused any additional work. When I got my car back and headed home during heavy traffic rush hour, three sensor lights appeared on my control panel. I had to return to the dealership to have this issue resolved. Apparently, the vacuum hose had been left unattached. This was not the way to end an already frustrating day. I was very disappointed in this last maintenance check. It was like “your car is old and needs to be traded in” or “you need to spent an outrageous amount to maintain your car”. I am retired and don’t choose to buy a new car especially when the newer styles are just ugly. I will not use this dealership again. More

Esmeralda Service technician is very professionally Esmeralda Service technician is very professionally answer all my questions was very polite next time when I need to service my vehicle again I would Esmeralda Service technician is very professionally answer all my questions was very polite next time when I need to service my vehicle again I would love to talk to her again. More