Toyota of Boerne

Today I bought a car from Toyota of Boerne. My sales representative was Vanessa Richey. I was not looking forward to going through this process. Vanessa did her homework before I got there and I bought representative was Vanessa Richey. I was not looking forward to going through this process. Vanessa did her homework before I got there and I bought the first car she showed me. Vanessa is competent, polite and very serious about serving her customers needs as "Individuals". She really listened to everything I said instead of the usual talk over the customer. She is sincere and trustworthy and I highly recommend the Toyota of Honda and Vanessa Richey. You can ask for Vanessa when you call for an appointment. The finance manager Larry Horn was on top of everything! More

Clear, straight forward, no pressure service. Please with overall service. Added touch - washed car prior to pickup. Will definitely return for any service when needed. overall service. Added touch - washed car prior to pickup. Will definitely return for any service when needed. More

I use this dealer because is close to me , I bought on 2014 car from there I was please with the seller and now again I bought one new car and one use car was pleasure work with the seller her name Ariel 2014 car from there I was please with the seller and now again I bought one new car and one use car was pleasure work with the seller her name Ariel she was so good and helped More

If you are the type of person that enjoys being lied to and gouged by a slimy car salesman then TOYOTA OF BOERNE is the place to go. I made a deal for a vehicle over the phone and we agreed on a price for and gouged by a slimy car salesman then TOYOTA OF BOERNE is the place to go. I made a deal for a vehicle over the phone and we agreed on a price for my trade in and for the vehicle I was looking to purchase. When they sent me the invoice they added $1995.00 under the section for accessories. I called back and was told that the extra charge was to have the car "CERTIFIED". I told the salesman I did not need/want it certified since it was a used 2020 model with minimal mileage. He texted me back a little bit later and told me his manager said NO THANKS. A day or so later I called to speak to the General Manager but never received a call back. I then called and spoke with their "Customer Relations" person who connected me with the Director of used car sales. The Director (JOHN) told me that most people want the certification; I told him I did not and that I was willing to make the original agreed to deal. He then went on about APEX vehicles and an extra $495 for that. I told him I already agreed to the listed price (on their website) but he went on He apparently could not or did not want to comprehend the facts and continued to go on about about extra costs. CAVEAT EMPTOR (Let the buyer beware) of these type of liars More

I’ve been taking my cars to Toyota of Boerne for the last 10 years and am pleased with the the service and staff. Nicole Lyng has been especially helpful and professional and has always treated me great. 10 years and am pleased with the the service and staff. Nicole Lyng has been especially helpful and professional and has always treated me great. More

Great and polite. Did a through job and I will be back for sure! Love the complimentary cat wash I always get at Toyota of Boerne. for sure! Love the complimentary cat wash I always get at Toyota of Boerne. More

Through these rough times we still get good customer services. The service department is has Great and fast Service!! The service advisor was very friendly and helpful. services. The service department is has Great and fast Service!! The service advisor was very friendly and helpful. More

Excellent customer service! I’d give more than 5 stars if I could. Not at all what I thought buying a car would be like. Professional, friendly, and caring. My sales representative Aaron G was incredibly I could. Not at all what I thought buying a car would be like. Professional, friendly, and caring. My sales representative Aaron G was incredibly helpful and really brought the whole experience for us together. Thank y’all guys so much! More

We love Toyota of Boerne and their service department! Our service writer, Nicole Lyng, is so knowledgeable and customer service driven! I trust her to take care of my 1794 Tundra! We have never been a Our service writer, Nicole Lyng, is so knowledgeable and customer service driven! I trust her to take care of my 1794 Tundra! We have never been advised to have unnecessary maintenance done, like we have at other dealerships! You are not a number, you are a customer! 5 Star service! More

James outstanding Service Rep. five stars . Recommend all customers spend time with James and Borne Toyota. I will continue to conduct business with Borne Toyota. Will purchase next Truck because of the best customers spend time with James and Borne Toyota. I will continue to conduct business with Borne Toyota. Will purchase next Truck because of the best services department in the Texas area More