Toyota of Boerne

I’ve been taking my cars to Toyota of Boerne for the last 10 years and am pleased with the the service and staff. Nicole Lyng has been especially helpful and professional and has always treated me great. 10 years and am pleased with the the service and staff. Nicole Lyng has been especially helpful and professional and has always treated me great. More

Great and polite. Did a through job and I will be back for sure! Love the complimentary cat wash I always get at Toyota of Boerne. for sure! Love the complimentary cat wash I always get at Toyota of Boerne. More

Through these rough times we still get good customer services. The service department is has Great and fast Service!! The service advisor was very friendly and helpful. services. The service department is has Great and fast Service!! The service advisor was very friendly and helpful. More

Excellent customer service! I’d give more than 5 stars if I could. Not at all what I thought buying a car would be like. Professional, friendly, and caring. My sales representative Aaron G was incredibly I could. Not at all what I thought buying a car would be like. Professional, friendly, and caring. My sales representative Aaron G was incredibly helpful and really brought the whole experience for us together. Thank y’all guys so much! More

We love Toyota of Boerne and their service department! Our service writer, Nicole Lyng, is so knowledgeable and customer service driven! I trust her to take care of my 1794 Tundra! We have never been a Our service writer, Nicole Lyng, is so knowledgeable and customer service driven! I trust her to take care of my 1794 Tundra! We have never been advised to have unnecessary maintenance done, like we have at other dealerships! You are not a number, you are a customer! 5 Star service! More

James outstanding Service Rep. five stars . Recommend all customers spend time with James and Borne Toyota. I will continue to conduct business with Borne Toyota. Will purchase next Truck because of the best customers spend time with James and Borne Toyota. I will continue to conduct business with Borne Toyota. Will purchase next Truck because of the best services department in the Texas area More

There was a used car listed for $13,500, however when I actually walked into the dealer I was given a list of countless fees that drove the price up to over $16,000, which is no where near what the car was actually walked into the dealer I was given a list of countless fees that drove the price up to over $16,000, which is no where near what the car was worth based on the condition. That being said, I did manage to haggle the price down to a reasonable level but only after days of pressuring the salesmen assisting me. These guys won't waste your time but at the same time have so many hidden fees, you're best off looking at another dealer. More

I wouldn’t recommend this dealership. They are a shady bunch. My experience was not enjoyable. They will not hesitate to scam you out of thousands on a vehicle purchase. There is no customer service depar bunch. My experience was not enjoyable. They will not hesitate to scam you out of thousands on a vehicle purchase. There is no customer service department or an employee that is willing to offer service to you. More

Mr. Glick (sales) here is amazing. However, that's about the only person/staff I can compliment. Service manager is a jerk. Service there is horrible & you'd better check anything you have done there. They the only person/staff I can compliment. Service manager is a jerk. Service there is horrible & you'd better check anything you have done there. They have a tendency to charge you & not do the work. Horrible service & will never go back. Nor will I purchase from them again! They only got a 1 star bc I couldn't give them a -5 star rating. More

Service Department. Wife took 2006 Toyota tundra in Service Department. Wife took 2006 Toyota tundra in for oil change and tire rotation. Dealer claims couldn't rotate tires because they were too Service Department. Wife took 2006 Toyota tundra in for oil change and tire rotation. Dealer claims couldn't rotate tires because they were too worn. Claimed they had a great deal on tires but won't be in until Friday, but said we needed alignment as well. OK. Then magically tires showed up immediately.??? Upon performing alignment "a rusted bolt" broke, then it was inner and outer tie rod end needed replacement. They tried to use a blowtorch and pipe wrench to get the bolt loose and now it just "spins". "Blowtorch"? "Pipe wrench"??? xxx!!?! During this we received no phone call saying "We're having problems". Only phone call was "Hey it broke because of previous work done, blah, blah, blah... it's going to cost you another $850+." So I'm going to go pick it up and take it somewhere else with a business/person I trust. This is frigging ridiculous. Needless to say I would highly recommend people stay away from the service center. They obviously have no integrity and only care about the bottom dollar. We won't EVER return to this dealership and I strongly recommend others avoid it as well. And let's be REAL here. 95% of the reviews on here are from individuals with less than 5 total reviews each. That's suspect as xxxx. We all know it's stacked. More