
Toyota of Boerne
Boerne, TX
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Great Experience The customer service was great! We went in with an amount we wanted to pay and a deal was met fast. I will be returning The customer service was great! We went in with an amount we wanted to pay and a deal was met fast. I will be returning More
Out of Town. Needed Help. They Delivered. Family and I were nearby while out on vacation. I had trouble with my truck and stopped in to see about help. I drive an older, classic, LX450 (one of Family and I were nearby while out on vacation. I had trouble with my truck and stopped in to see about help. I drive an older, classic, LX450 (one of several Toyota/Land Cruisers I own and have owned). Even though they were busy and it was inconvenient for them, they helped me out all the way. They even got me setup with Enterprise for a rental. This dealership is top notch and provides excellent service to a loyal Toyota owner. More
Great Service Boerne Toyota provides quick, reasonably priced and professional service. I have used them for over six years and continue to be pleased with their re Boerne Toyota provides quick, reasonably priced and professional service. I have used them for over six years and continue to be pleased with their responsiveness and service. More
Great service I couldn't ask for better care for my car or for myself while I am waiting for service. Highly recommended and trusted. Great service. I couldn't ask for better care for my car or for myself while I am waiting for service. Highly recommended and trusted. Great service. More
Great!!!! They were very helpful and stayed with you until the deal gets done. They’re willing to work with you until you were satisfy with the deal. They were very helpful and stayed with you until the deal gets done. They’re willing to work with you until you were satisfy with the deal. More
It was a great experience It was a pleasure buying a vehicle from your dealer, the customer service, friendliness, everything was above my expectations. Thanks for making this It was a pleasure buying a vehicle from your dealer, the customer service, friendliness, everything was above my expectations. Thanks for making this transaction easy. More
Yeah very satisfied, I would definitely recommend this place Overall great experience love the people I worked with. Will definitely return in the future. Highly recommend this place. We’ve been long time Toyota Overall great experience love the people I worked with. Will definitely return in the future. Highly recommend this place. We’ve been long time Toyota buyers, so this was pretty easy. Mark Herrera and Jose Perez we’re great salesman to work with More
Tundra Purchasr I recently purchased a 2018 Tundra from Toyota of Boerne. My experience from start to drive out could not have been better. Best car buying experience I recently purchased a 2018 Tundra from Toyota of Boerne. My experience from start to drive out could not have been better. Best car buying experience I have ever had My salesman, Nate Akalu, was superb. Very knowledgeable on every aspect of the Tundra He was very patient and seemed to enjoy pointing out the various features of the Tundra I could not recommend Toyota of Boerne more Excellent dealership. And Nate was the best More
Service Department SERVICE DEPARTMENT I am very unsatisfied and disappointed with my recent experience with Toyota of Boerne. I drove a total of 132 miles to check out SERVICE DEPARTMENT I am very unsatisfied and disappointed with my recent experience with Toyota of Boerne. I drove a total of 132 miles to check out a 2016 Voltswagon Passat, 2 days of owning the car I have come to find out that the Rotors were grooved in and my alignment was completely off. So the next day I drove another total of 132 miles to see if this issue could be resolved. The car was shaking so badly my hands would vibrate on the steering wheel and the gas paddle, also my stopping time was effected by this. The Sales manager told me he did not know how this was over looked and the Service Manger said the something. The Service manger told me it was their fault for over looking this issue and told me they would take care of it. They gave me a rental and I returned the next day traveling 66 miles, Missing Classes and MY MILITARY TRAINING to take care of the issue. When I looked over the car I noticed the Rear Rotors weren't even touched. When I asked about this the Service manger told me it was not a safety issue and doesn't effect the cars driving. I argued with the sales manger for about an hour and no dice. They did half the job and told me it was "NOT profitable" for them to spend one more hour to fix what they missed in the first place and deemed not a safety issue!! I understand that your techs don't deem this a safety issue but it's now become a customer service, or lack thereof, issue. Your techs overlooked the issue from the beginning then half assed the repair doing only the bare minimum and not correcting the entire issue. I expected more from a large dealership with such a reputation. This was my first and definitely my last experience with this company. And as a lifetime local resident and Army Veteran, I can assure you that my friends, family, and social network will be warned about the shortcomings of your Service department. More
My New Sequoia 2018 My Salesman was Erik Elzidondo and I wanted a Sequoia with Black interior. He was very patient and touched bases with me every 3 - 4 months to let me My Salesman was Erik Elzidondo and I wanted a Sequoia with Black interior. He was very patient and touched bases with me every 3 - 4 months to let me know what was available. He called me about 3 weeks ago and told me that the Sequioa Sport model was available and they could order me one. I went in and they assigned me Colin as Erik wad with another customer. Colin showed me what wad on the lot and when Erik finished with the other customer her came over and we ordered the Sports model. I called Erik last Saturday, told him I wanted the Blue Sequioa Limited, weren't in Tuesday and picked it up. I enjoyed working with Erik, he did not try to force a car on me. I will work with him when I am using the dealership and will refer anyone I know, who show interest in purchasing a vehicle. More