Toyota of Boerne

Toyota of Boerne, Jorge helped me today get amazing deal on my new car. Everything was so smooth and easy!! He answered all my questions and make me feel at easy getting a new car! Thank you!!! on my new car. Everything was so smooth and easy!! He answered all my questions and make me feel at easy getting a new car! Thank you!!! More

Juan Guzman is hands down the best service advisor there. 10/10 customer service! Highly recommend him 10/10 customer service! Highly recommend him More

Had a great experience with Jorge! Highly recommend him. He is very knowledgeable and helpful. Highly recommend him. He is very knowledgeable and helpful. More

Mike Collins was able to get me into my brand new vehicle for a great price! for a great price! More

Called yesterday to get pricing on an alternator replacement - they said they'd call back and never did. Fast forward, my truck died so I had to towed to ToB. Went in to the dealer this morning and replacement - they said they'd call back and never did. Fast forward, my truck died so I had to towed to ToB. Went in to the dealer this morning and they quoted over $1700 to change an alternator on my 2011 Tundra 5.7 2WD. They stated 5.5 hours of labor. I questioned this as a friend of mine is a master mechanic at an authorized Lexus dealership and he pulled in their system that it should be a 3.0-3.5 hour job tops. I questioned Toyota of Boerne's pricing and they didn't do anything so I left. I get a phone call about two hours later saying they are able to do the job for 4 hours. which is it? It really feels like they are playing games and it really doesn't make sense that, if a job requires 5.5 hours of labor (so they say) how could they do it in 4 hours? It's clear they are trying to rip off customers and I'm sure get away with it often as some folks don't do their homework and trust blindly. When it comes to labor, the time is the time and it's not something that should be objective. This is severely disheartening because my family have bought multiple vehicles from ToB but I don't plan on going back. I know they don't really care about this because they will sell to someone else but I hope they can at least work toward a more honest servicing department. More

Toyota of Boerne is in an excellent place to purchase a vehicle. The process was easy. I highly recommend you ask for Robert Sandoval. He was polite, professional, and answered all my questions. vehicle. The process was easy. I highly recommend you ask for Robert Sandoval. He was polite, professional, and answered all my questions. More

Very frustrating experience. . our sales guy had a cold and knew nothing about the vehicle. We couldn't get a final price. Felt like we were being lied to. Many many excuses for h . our sales guy had a cold and knew nothing about the vehicle. We couldn't get a final price. Felt like we were being lied to. Many many excuses for how long it took and no supportive paperwork. Esteban the financial rep did do a greqt job. More

Jorge helped me today get amaaazing deal on my new hybrid Rav4! Everything was so smooth and easy!! He answered all my questions and make me feel at easy getting a new car! Thank you!!! Rav4! Everything was so smooth and easy!! He answered all my questions and make me feel at easy getting a new car! Thank you!!! More

Ask for Deron. He was patient and kind. He helped us navigate the perfect purchase. He made us feel comfortable and went the extra mile where it was needed. He was patient and kind. He helped us navigate the perfect purchase. He made us feel comfortable and went the extra mile where it was needed. More

Lex was knowledgeable and helped me get into a new hybrid RAV4. She is a good listener and understood my needs RAV4. She is a good listener and understood my needs More