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Toyota of Bourbonnais

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
4.8
1,653 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,653 reviews

April 28, 2024

Thank you for your knowledge and patience! Loving my NEW car! #fivestars I’m telling all of my people to go see Matt! More

by esrbth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Toyota of Bourbonnais responded

You're very welcome! We're thrilled to hear that you're loving your new car and that Matt provided you with a positive experience. Thank you for the five-star review and for recommending us to your friends and family. We look forward to serving you again in the future!

Helpful
April 27, 2024

Called yesterday and asked information about a vehicle they had in stock.I connected with April and after confirming that the car was available I asked some extra information. April told me she will come More

by Gus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
April Stratton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Toyota of Bourbonnais responded

Hi Gus, we are happy to hear your issue was resolved. And that Caleb helped explain everything in a professional manner. If you ever need anything in the future, please don't hesitate to reach out. Have a great day!

Helpful
April 26, 2024

The team over at Toyota of Bourbonnais are masters of their craft. From communications with Matt and him making me feel at home to leaving the same day with the car that I wanted they have found a lifelo More

by ivanespinozagrv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Toyota of Bourbonnais responded

Thank you so much for your glowing review! We're thrilled to hear that our team, especially Matt, made you feel at home and helped you find the car you wanted. We're honored to have gained a lifelong customer in you and look forward to serving you for years to come.

Helpful
April 21, 2024

I’ve been looking for a new car for the longest, I came on a random Thursday afternoon and Jeff right away came out to assist. Jeff and Dan were a pleasure to work with and were both very knowledgeable! More

by A24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your experience with us! We're thrilled that Jeff and Dan were able to assist you in finding your new car. It's great to hear that they were both knowledgeable and made the process enjoyable for you. If you have any more questions or need further assistance, don't hesitate to reach out to us. We appreciate your feedback and hope you're enjoying your new car!

Helpful
April 21, 2024

We had a wonderful experience purchasing our car from Janelle at Toyota of Bourbonnais! She was not pushy at all and gave us a fair deal. We especially like all the time she took to show us how every b More

by kmcgann11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that Janelle at Toyota of Bourbonnais provided you with a pleasant and non-pushy car-buying experience. It's great to know that she gave you a fair deal and took the time to familiarize you with all the features of your new car. If you have any more questions or need further assistance, feel free to reach out to us. We appreciate your feedback and hope you're enjoying your new vehicle!

Helpful
April 21, 2024

We have gotten multiple cars from this dealership. Janelle is always extremely helpful and knowledgable! More

by tiffanyelroy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Toyota of Bourbonnais responded

Hi, thank you for the positive review, and thank you for your continued loyalty and for choosing our dealership for multiple car purchases! We're delighted to hear that Janelle has consistently provided you with helpful and knowledgeable service. Your satisfaction is our priority, and we appreciate your trust in us. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Helpful
April 19, 2024

April was amazing and sold me my dream car! The process was seamless and efficient! More

by Jd_corbett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Toyota of Bourbonnais responded

Hi JD, thank you for the positive review. We are happy to hear you had a great experience with April here at Toyota of Bourbonnais! If you ever need anything in the future please don't hesitate to reach out! Have an amazing day!

Helpful
April 17, 2024

Toyota of Bourbonnais treats you like family. Well, maybe better than family... My experience was top notch, from start to finish! So glad I made the switch. More

by v2cferrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Toyota of Bourbonnais responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Toyota of Bourbonnais was top-notch and that you felt like part of our family. We strive to provide exceptional service to all our customers, and we're delighted that you made the switch and had a positive experience from start to finish. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Helpful
April 15, 2024

April was amazing to us. She was very kind and hilarious. She gave us a great and corporated well. More

by Tessasmolkovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Toyota of Bourbonnais responded

Hi, Thank you for your wonderful feedback! We're thrilled to hear that April provided you with an amazing and enjoyable experience. We appreciate your kind words about her kindness and humor, and we're glad that she was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Have a great day!

Helpful
April 14, 2024

Very professional, accommodating, got me to a payment I could afford. Will definitely be back for my next vehicle in the future. More

by jessicathomas375
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Toyota of Bourbonnais responded

HI Jessica, Thank you for your positive feedback! We're thrilled to hear that you had a professional and accommodating experience with us. We're glad we could find a payment plan that works for you and look forward to assisting you with your next vehicle in the future. If you have any questions or need anything else, please feel free to reach out. Have a great day!

Helpful
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