Toyota of Bourbonnais

Outstanding Experience I was in the market for a new vehicle and started with David Bruce first since my old car was also a Toyota. I met with Janelle and then went to a I was in the market for a new vehicle and started with David Bruce first since my old car was also a Toyota. I met with Janelle and then went to all the other local dealers- Ford, GMC, and called Chevy. No other dealer could compare! I got the BEST trade in value, no money down, with the LOWEST APR % financing at David Bruce with Janelle! It was the easiest process I have ever had! Walked away with a Brand New RAV4 and I love it! Janelle was absolutely phenomenal to work with!!!! Great saleswoman and showmanship! She takes a lot of pride in her work and showed me all the features of the vehicles, that no other dealer even came close to. Other dealers didn't even seem interested in making a sale! More

Everyone was friendly and helpful with no pressure The staff was very friendly, everyone seemed supportive of the customers and each other. They met my requests and worked with us on arriving at a deal The staff was very friendly, everyone seemed supportive of the customers and each other. They met my requests and worked with us on arriving at a deal that was agreeable without spending hours and hours at negotiation. More

Very pleasant buying experience! Buying a new car is not one of the easiest things to do for a graduate student like me. However, David Bruce Toyota and in particular Dave Sosnowski m Buying a new car is not one of the easiest things to do for a graduate student like me. However, David Bruce Toyota and in particular Dave Sosnowski made it so easy that I will always be thankful to him. I drove all the way from Purdue University to Bourbonnais, IL and came back happily in my new RAV4 Limited. Thanks again! The people I dealt with at David Bruce were very courteous and respectful of our time. This was really important as my friends also traveled with me to the dealership. I reached there around 2pm, had three test drives and was done with everything by five. I would also like to thank Keith Wright for making me understand what each buttons do in the car :)! You really are helpful! They really have an amazing service! Definitely a five star! More

Great Customer Service! Great car buying experience! We've purchased several cars over the past 15 years from David Bruce and have had an excellent experience each time. J Great car buying experience! We've purchased several cars over the past 15 years from David Bruce and have had an excellent experience each time. Janelle and Tony are the best! More

No hassle I came in knowing what car I wanted off the website. So when I got Rob, he didn't try to look for me another car or try to get me to look for other fi I came in knowing what car I wanted off the website. So when I got Rob, he didn't try to look for me another car or try to get me to look for other financing. I knew the car I wanted, I came in with my own financing and Rob kept everything short and sweet. It took no time to finish up everything and out the lot with my purchase. I appreciated that Rob had a calm manner about himself, because at the time I was not but his personality "rubbed" off on me which put me in a calmer mood. Thank you Rob for all that you did and I will definitely send all the ones I know to you when they are about to purchase their next car whether new or used. More

Personal Attention Dave and Keith were very helpful in the purchase procress. They were not only very knowledgeable in regards to their products, but also worked with me Dave and Keith were very helpful in the purchase procress. They were not only very knowledgeable in regards to their products, but also worked with me in a fair manner on the price. I would consider purchasing another vehicle from them in the future and have already recommended them to family and friends. More

Much better than what I expected I don't know hat happened since I last bought a car 17 years ago (not this dealer) but things have changed for the better. Much better. They work wi I don't know hat happened since I last bought a car 17 years ago (not this dealer) but things have changed for the better. Much better. They work with you and your wants/concerns and I respect that they take time to listen. I wish I could give Janelle more than 5 stars! She really knows her stuff. Great job Janelle! I don't know who her boss is but if he/she reads these things Janelle should get a pay raise or bonus. Those multiple "Sales Person of the Month" plaques Janelles has are nice but kind of hard to buy groceries with them! More

5 Star Experience From the moment I walked in the door until I drove out with my AMAZING new car, I was treated like family! Everyone was so great & took time to answer From the moment I walked in the door until I drove out with my AMAZING new car, I was treated like family! Everyone was so great & took time to answer every single question I had and made sure I got the BEST deal for exactly what I wanted. I can not say enough how happy I am & how much I LOVE my car!!! Thank you so much to my David Bruce family! More