Toyota of Bourbonnais

Very Happy! My experience at David Bruce was excellent. I am the type to be suspicious of sales people of any kind, but Jason was very friendly, helpful, and hone My experience at David Bruce was excellent. I am the type to be suspicious of sales people of any kind, but Jason was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my "new" truck. We were still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase! Thanks! More

Jeepin' I bought a pre-owned 2009 Jeep Wrangler. Contacting Dave was extremely easy (especially considering I live 4 hours away). Dave came in on his day off I bought a pre-owned 2009 Jeep Wrangler. Contacting Dave was extremely easy (especially considering I live 4 hours away). Dave came in on his day off to sell me the vehicle, which I thought showed tremendous customer service. He had everything already set up for a smooth transaction and even suggested a restaurant for my friend and I to try, which was a great choice! Upon driving the vehicle home there was an unforeseen issue with the jeep. Dave had everything taken care of even on his day off. He turned what could've been a nightmare into a good experience and had his service department take care of everything for me. I can understand that issues happen, but it's how you handle those issues is what I see. Dave is worthy of any of my business and if I need anything in the future I would make the 4 hour trip to deal with him again! Thanks for everything you helped with during this transaction Dave! More

Dave Is the best! My parents always purchased their vehicles from Dave, and I purchased my first car from him. He was able to hook me up with a great deal, and is alway My parents always purchased their vehicles from Dave, and I purchased my first car from him. He was able to hook me up with a great deal, and is always there when I have questions or concerns! I would recommend Dave to anybody fresh out of college and is looking for a car! More

Always satisfied! I have been buying my Toyota's from Janelle for years and each experience gets better and better. Janelle gets to know her customers and guides you th I have been buying my Toyota's from Janelle for years and each experience gets better and better. Janelle gets to know her customers and guides you through each step of the purchase. She is not satisfied until you drive off the lot fully knowledgeable of your vehicle and completely at ease. Thank you Janelle and David Bruce! More

new purchase I first met Janelle over 25 years ago at David Bruce. She has always gone above and beyond to help me find what I was looking for. Recently I was invo I first met Janelle over 25 years ago at David Bruce. She has always gone above and beyond to help me find what I was looking for. Recently I was involved in an accident that totaled my 6 month old Rav. I found out I was losing my rental in 2 days so I called Janelle to see if she could find me another Rav. That same day she found me what I needed and the next day I was able to pick it up. Above and Beyond! More

Thanks again to a wonderful sales team!! Over the years,we have purchased many vehicles from David Bruce.Janelle and Dan B.are always there to be certain all aspects of the sale go smoothe a Over the years,we have purchased many vehicles from David Bruce.Janelle and Dan B.are always there to be certain all aspects of the sale go smoothe as silk.Would be tough to find a more professional team that always goes above and beyond.Thanks again for all the help and look forward to working with you in the future. More

Fast and Friendly Janelle gave me a fast and friendly service. Helped with understanding all I need to know of the new car buying process. Loved the picture she took Janelle gave me a fast and friendly service. Helped with understanding all I need to know of the new car buying process. Loved the picture she took of me with new car, and emailed to me. My boys and husband were proud. More

Smoothest car purchase ever! We were in the market for a new car that had a rare option on it and after doing my due diligence of being an informed consumer and doing massive amou We were in the market for a new car that had a rare option on it and after doing my due diligence of being an informed consumer and doing massive amounts of online research, I found a fantastic deal on the exact car we wanted at David Bruce Toyota Cadillac. This dealership was a 2 hour and 15 minute drive from where we live, so I called to inquire about this car and to make sure it did indeed have the options their online posting said it had and to get their final price. I ended up speaking with Dave Sosnowski, their internet sales manager, and he was upfront and honest in answering my questions and didn't pay games -- he gave me their bottom dollar price on what they would sell this car for. I said we'd be over the next morning to look at it. When we arrived, Dave had been expecting us as the car was all polished up and in their detail shop since it was snowing out and he wanted it looking clean and polished up. We bough the car on the stop and there was no sales pressure tactics used at all. To make things even better -- from the time we sat down to start the buying process with Dave until we were done and received the keys to drive away with the vehicle took about 45 minutes!!!! Hands down the fastest, smoothest and most hassle-free car purchase I ever made in my life and we got the best deal from them compared to the other dealerships in the state that I had contacted. More

2 cars - 2 issues I actually think the dealership tries its best to help customers. I just had 2 cars that had issues, which I don't blame at all on the dealership, bu I actually think the dealership tries its best to help customers. I just had 2 cars that had issues, which I don't blame at all on the dealership, but I did have some rough spots. More

mercedes benz c230 No hassle unlike most dealerships and worked with me to get the price I wanted and could afford without having to hagle! Would recommend for people lo No hassle unlike most dealerships and worked with me to get the price I wanted and could afford without having to hagle! Would recommend for people looking for a nice buying experience. More