Toyota of Bourbonnais

I had wonderful service in purchasing a used automobile I had been looking for a used Sienna, which they had on the lot. Janelle let my wife and I drive the vehicle around the area on our own and then gav I had been looking for a used Sienna, which they had on the lot. Janelle let my wife and I drive the vehicle around the area on our own and then gave us an excellent price. Because we live in DuPage County, she was able to get us in the vehicle and drive it home the same afternoon, and to give us extra keys. All in all, it worked out beautifully. More

no hassle After reviewing several makes of cars .I once again decided on a toyota camry. Janelle made the buying experience pleasurable. I will use this dealer After reviewing several makes of cars .I once again decided on a toyota camry. Janelle made the buying experience pleasurable. I will use this dealership again. More

A very laid back, no pressure, friendly environment This was my first experience with David Bruce Auto. I learned of them through searching the net for a particular vehicle I was looking for, and they This was my first experience with David Bruce Auto. I learned of them through searching the net for a particular vehicle I was looking for, and they happened to have a potential "Keeper" for me. I was very apprehensive at first, not knowing anyone at the dealer, or the area. I live about 45 minutes away. I phoned the dealership to confirm that the vehicle I was interested in was still there, and I spoke with Tony Malzone, who informed me that it in fact was still available. I said I'd like to come on in and check it out, and he said, "Great. It'll be up front and ready for you when you get here." I can't say enough about Tony as my sales contact. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accomodating service. It sounds like a cliche, but we hit it off like this guys been my buddy for years. And trust me, I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. No hassles. Just civil, relaxed negotiations. Tony went above and beyond when I had questions about carafax info... He was able to locate original service records from original owner, of which detail could not be matched... Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless. More

Great People to Work With! This is the third vehicle I purchased from David Bruce. Every time it has been a no hassle easy process. Dave Sosnowski and Jason Connor are very know This is the third vehicle I purchased from David Bruce. Every time it has been a no hassle easy process. Dave Sosnowski and Jason Connor are very knowledgeable and easy to work with. I'll be back!! More

Smooth and Honest Transaction Dave was very pleasurable to work with. He was upfront with everything, and there were no sneaky maneuvers or high pressure tactics used. The customer Dave was very pleasurable to work with. He was upfront with everything, and there were no sneaky maneuvers or high pressure tactics used. The customer service received prior to and during the sale has continued after the sale. More

Very Happy! My experience at David Bruce was excellent. I am the type to be suspicious of sales people of any kind, but Jason was very friendly, helpful, and hone My experience at David Bruce was excellent. I am the type to be suspicious of sales people of any kind, but Jason was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my "new" truck. We were still finishing up after closing hours and I did not feel rushed at all!! I'm so happy with my purchase! Thanks! More

Jeepin' I bought a pre-owned 2009 Jeep Wrangler. Contacting Dave was extremely easy (especially considering I live 4 hours away). Dave came in on his day off I bought a pre-owned 2009 Jeep Wrangler. Contacting Dave was extremely easy (especially considering I live 4 hours away). Dave came in on his day off to sell me the vehicle, which I thought showed tremendous customer service. He had everything already set up for a smooth transaction and even suggested a restaurant for my friend and I to try, which was a great choice! Upon driving the vehicle home there was an unforeseen issue with the jeep. Dave had everything taken care of even on his day off. He turned what could've been a nightmare into a good experience and had his service department take care of everything for me. I can understand that issues happen, but it's how you handle those issues is what I see. Dave is worthy of any of my business and if I need anything in the future I would make the 4 hour trip to deal with him again! Thanks for everything you helped with during this transaction Dave! More

Dave Is the best! My parents always purchased their vehicles from Dave, and I purchased my first car from him. He was able to hook me up with a great deal, and is alway My parents always purchased their vehicles from Dave, and I purchased my first car from him. He was able to hook me up with a great deal, and is always there when I have questions or concerns! I would recommend Dave to anybody fresh out of college and is looking for a car! More

Always satisfied! I have been buying my Toyota's from Janelle for years and each experience gets better and better. Janelle gets to know her customers and guides you th I have been buying my Toyota's from Janelle for years and each experience gets better and better. Janelle gets to know her customers and guides you through each step of the purchase. She is not satisfied until you drive off the lot fully knowledgeable of your vehicle and completely at ease. Thank you Janelle and David Bruce! More

new purchase I first met Janelle over 25 years ago at David Bruce. She has always gone above and beyond to help me find what I was looking for. Recently I was invo I first met Janelle over 25 years ago at David Bruce. She has always gone above and beyond to help me find what I was looking for. Recently I was involved in an accident that totaled my 6 month old Rav. I found out I was losing my rental in 2 days so I called Janelle to see if she could find me another Rav. That same day she found me what I needed and the next day I was able to pick it up. Above and Beyond! More