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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,756 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,756 reviews

August 30, 2022

Janelle is always great to deal with. She really listens to what you're looking for and does her best for every customer. Highly recommended! More

by rwhale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Toyota of Bourbonnais responded

rwhale, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2022

Anthony was great to work with. He kept me updated throughout the whole process of buying my new Toyota Venza. Nothing was hidden from me and the whole process of buying my car was More

by D-El
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 08, 2022 -

Toyota of Bourbonnais responded

D-El, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2022

Janelle and the rest of the Toyota of Bourbonnais team were great to work with. Thank you for all of your help. More

by tblake2712
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Schergen
Aug 29, 2022 -

Toyota of Bourbonnais responded

tblake2712, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2022

Janelle was amazing. She was always available via text, email and phone. This whole process was a breeze. Pricing and financing was exactly as I expected. What a plea More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Aug 29, 2022 -

Toyota of Bourbonnais responded

Stacy, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2022

Janelle and Toyota of Bourbonnais were wonderful. Made buying our new Rav Hybrid a breeze. We recommend this dealership to anyone looking for a vehicle and will return for our next purchase. Thank Yo More

by kentam5150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Toyota of Bourbonnais responded

kentam5150, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2022

Anthony was awesome and extremely helpful! Love my new car! Car shopping at Toyota was a pleasant experience!! More

by Carleen.cavanaugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Moore
Aug 29, 2022 -

Toyota of Bourbonnais responded

Carleen.cavanaugh, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2022

This dealership helped me find my dream car and made the entire process so easy! More

by Megan Ulrichs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Megan Ulrichs responded

:-)

Aug 29, 2022 -

Toyota of Bourbonnais responded

Megan Ulrichs, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2022

great just bought a new tundra and was not way over price like the other dealerships were honest with pricing and no bull like the others i went to would buy from them again More

by mattmitziga1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
anthony
Aug 29, 2022 -

Toyota of Bourbonnais responded

mattmitziga1, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2022

Anthony is the best guy to give you a good deal. Highly recommend this dealership. More

by Mamoorshahid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Todd Zummallen
Aug 29, 2022 -

Toyota of Bourbonnais responded

Mamoorshahid, we appreciate your positive review about your recent experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2022

If leaving 0 stars was a thing I would. 2k mark up on a tacoma that was on its way from the factory and they tried FORCING me to get their ceramic coat package and putting a deposit down. T More

by Tone
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janelle Hindmand
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Toyota of Bourbonnais responded

Tone, we apologize for the inconvenience during your recent visit at Toyota of Bourbonnais. We have spoken with our sales staff and management staff about your visit and our GSM never waved his hand in your face or had any aggressive behaviour towards you. We do apologize for the ceramic coating that we put on every single one of our new vehicles for sale, while every dealership is adding a market adjustment to their vehicles, we offer this product on our vehicles so you get something of value while also keeping our vehicles priced within the competitive marketplace. Please let us know if there is anything we can do in order to turn your experience around.

Aug 30, 2022 -

Tone responded

Thats not true and I dont appreciatedyou lying about it. Im not sure who you are but I know you werent in the office while I was dealing with this scam. 2 grand for package A is outrageous amd you should be ashamed of yourselves Openly admitting to a customer the 8-10k markup on the Tundras. Its no wonder you have such a small inventory, you cant make enough sales for Toyoya to justify sending new cars your way for them to sit on the lot. It used to be a good place to do business when it was David Bruce

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