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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,752 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,752 reviews

January 20, 2022

It's been nearly a year since I bought my CR-V, and I"m still really happy with it. Matt was so helpful and patient with me, and really helped get me into a car that works for me. Nearly everyone at the de More

by Katrina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Toyota of Bourbonnais responded

Katrina, thanks again for letting us know how we did during your recent visit! If you have any questions, do not hesitate to call the dealership!

January 18, 2022

Very easy and kept me updated on my vehicle order . Sales was very knowledgeable. Vehicle delivered way before expected More

by Jesmrtnz6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie in financing
Jan 17, 2022 -

Jesmrtnz6 responded

Janelle and jessie were wonderful to work with, both very knowledgeable and helpful. I would highly recommend them and this facility. All were very friendly, they both made everything easy. Thanks again, we are very pleased with our new vehicle

Jan 17, 2022 -

Jesmrtnz6 responded

Thank you Janelle and Jessie. You both made everything easy. I love my new highlander.

Jan 21, 2022 -

Toyota of Bourbonnais responded

Jesmrtnz6, thanks again for letting us know how we did during your recent visit! If you have any questions, do not hesitate to call the dealership!

January 16, 2022

I trust this dealer because of my experience with people working there show and treat customers with love, care and respect. The current highlander I just purchased is 7th or 8th car in last few years from More

by Shah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Jan 21, 2022 -

Toyota of Bourbonnais responded

Shah, thanks again for letting us know how we did during your recent visit! If you have any questions, do not hesitate to call the dealership!

January 16, 2022

Very enjoyable experience. Great to do business with. Would recommend to my friends. Great attention to what we had to say and our concerns. Thank you so much for your help. More

by Happy Driver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Jan 21, 2022 -

Toyota of Bourbonnais responded

Happy Driver, thanks again for letting us know how we did during your recent visit! If you have any questions, do not hesitate to call the dealership!

January 13, 2022

They told me I could get the car and then after pulling my credit they said I couldn’t get it. Then made me sit there waiting for 8 hours, trying to get me something I didn’t want More

by Dominic
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Hadley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Toyota of Bourbonnais responded

Dominic, we apologize for the inconvenience caused during your recent visit. We will make sure to improve our process and timeliness when working with credit approvals. If there is anything we can do in order to turn your experience around, do not hesitate to give us a call at 815-933-7700.

January 10, 2022

Good people and a good deal. Janelle was great to deal with. Would go back to purchase again. More

by klover1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Toyota of Bourbonnais responded

klover1, thanks again for letting us know how we did during your recent visit! If you have any questions, do not hesitate to call the dealership!

January 09, 2022

Nothing but a positive experience at this dealership. Erik, Adam, and Jessie made the whole process move along quickly and got us out of there quickly. More

by spacecadet79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik, Adam, and Jessie
Jan 10, 2022 -

Toyota of Bourbonnais responded

Thank you for taking the time to let us know how we did during your recent visit! We are glad to hear you had such a positive experience.

January 05, 2022

Great place to buy a car! Janelle will work hard to get you a great deal. More

by ckane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LaGesse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Jan 10, 2022 -

Toyota of Bourbonnais responded

ckane, thanks again for taking the time to let us know how our team did during your recent visit! Thanks again for choosing Toyota of Bourbonnais.

January 01, 2022

This is the 3rd vehicle we have purchased from Janelle and Toyota. All of our other vehicles were lost to accidents and they all still had thousands of miles left on them. This last loss could have been m More

by Gale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie
Jan 01, 2022 -

Gale responded

Thanks again Janelle!

Jan 10, 2022 -

Toyota of Bourbonnais responded

Gale, thanks again for taking the time to let us know how your recent visit went with our team! If you have any other questions, do not hesitate to reach out.

December 31, 2021

I recently traded in my 2020 Toyota Camry for an older car as my finances were suffering due to losing both of my clients within 1 month as their personal assistants. The battery had gone bad on the Camr More

by Bretzroze63@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann-Marie
Jan 10, 2022 -

Toyota of Bourbonnais responded

Bretzroze63, thanks again for taking the time to let us know how your recent visit went with our team! If you have any other questions, do not hesitate to reach out.

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