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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,751 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,751 reviews

January 26, 2021

Janelle was very helpful and it was easy to work with her. After we bought our car, she was patient and very organized teaching my 70 year old self how to work all the various computer systems and gadget More

by rkleshen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Feb 22, 2021 -

Toyota of Bourbonnais responded

Thank you very much for your kind words. Janelle is great to work with and she enjoys taking time with customers to make sure they are comfortable with their new vehicle! We appreciate your sharing your experience and we look forward to helping in the future!!

January 25, 2021

We were referred to the sales person, Janelle. This is the 2nd car we have purchased from her. We are very pleased with her ability to listen, and w/ her timely follow-up. Good experience More

by jawalker4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Toyota of Bourbonnais responded

Thank you very much for sharing your experience and review of our dealership and Janelle! She's a great asset to our team. Repeat and Referral business is the best compliment we can receive! We strive to be a great service to our customers that want a comfortable environment and work with professionals that are genuine about helping. We look forward to helping in the future!!

January 13, 2021

My husband and I had a stellar experience at David Bruce Toyota in Bourbonnais, IL. Janelle was such a personable, knowledgeable salesperson who could answer all our questions and took time to show us every More

by Kwevans1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Toyota of Bourbonnais responded

Thank you for your business and for sharing your experience! Janelle is great to work with and you'll enjoy working with her in the future! Don't hesitate to reach out with any questions. Enjoy your new Rav4!!

January 12, 2021

We purchased our first Sienna 10yrs ago from David Bruce, it was such a great experience and van that we came back for our upgrade. More

by Sienna Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski, Mike Steinke
Jan 12, 2021 -

Toyota of Bourbonnais responded

Wow....that's great to hear! The Sienna is such an awesome vehicle and it's nice to hear that you enjoyed it so much for 10 years that you wanted another one! We appreciate returning to purchase your Sienna! Repeat business is always great to see! We are here to help with anything you may need in the future. Enjoy your new Sienna!!

January 12, 2021

On January 3, I visited the facilities and Jason Connor was the consultant who attended us. He was a very friendly person, courteous and answered all questions properly. The process of evaluating the vehic More

by S. Mendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Connor
Jan 12, 2021 -

Toyota of Bourbonnais responded

Thank you very much for sharing your purchase experience with Jason! We are happy to hear that you were able to get all the information you needed on your first visit and then had time to review the details. The more confident you are with a decision, the better the overall experience! Jason is a great asset to reach out to in the future for anything else you need! Enjoy!!

January 10, 2021

I was referred to the sales person, Janelle, and was very pleased with her ability to listen, and w/ her timely follow-up. Good experience More

by Georgia
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Toyota of Bourbonnais responded

Great word of mouth is priceless!! Janelle is a great asset to our team and we are happy to hear that you enjoyed the experience. Don't hesitate to reach out with any questions about your new vehicle. We look forward to helping friends and family of yours in the future as well!!

January 10, 2021

We have given our business to David Bruce since they opened their business. Our loyalty is to Janelle when it is time to purchase a new Toyita. Her title of Toyota Specialist certainly describes her. Sh More

by judyfriddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Toyota of Bourbonnais responded

Thank you Judy for such kind words. We appreciate acknowledging Janelle and the service department as well as the entire team. We strive to create a comfortable atmosphere for our customers so they look forward to coming in for service or to get a new ride! Doing business with us for over 30 years is truly the best compliment we could ask for! Enjoy!

Jan 13, 2021 -

judyfriddle responded

Janelle and the dealership earned our business. We look forward to continuing it in the future.

January 08, 2021

Working with Janelle has been a blessing. She patiently worked with me on familiarizing me with all the new and improved techy stuff and she always follows up with additional assistance if needed. More

by thaberstroh660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Jan 13, 2021 -

Toyota of Bourbonnais responded

Thank you for such a great review!! We know there are many new safety and technology features in our new vehicles. We want to make sure you are comfortable, familiar, and confident while driving. Janelle enjoys helping with the new features and she is always available to help and answer questions that may come up in the future. Enjoy!!

January 04, 2021

Janelle is highly rated for a reason and is definitely worth asking for by name. She created a very friendly and calm buying experience. Not pushy or aggressive what-so-ever! Would definitely buy from her More

by Timmy376
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Toyota of Bourbonnais responded

Thank you Timmy! We appreciate acknowledging Janelle. Buying a vehicle should be an enjoyable experience since it is such a big event that doesn't happen every day. We encourage our customers to be confident with their decision within a comfortable environment. We are here to help with questions or anything else you may need in the future! Enjoy your new ride!!

December 29, 2020

Everyone that I came in contact with was very pleasant and professional... Janelle and Todd were very nice and really took there time to explain everything to me... More

by cleohammond
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Dec 29, 2020 -

Toyota of Bourbonnais responded

Thank you for taking the time to share your experience with Janelle, Todd, and the rest of the David Bruce staff! We really appreciate your business! We try and go above and beyond for our customers to build relationships instead of just one time sales. We look forward to helping again in the future!!

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