Toyota of Bourbonnais

Quick and painless! Janelle was knowledgeable, and graciously worked with me as I was not completely prepared to purchase that day! The next day when I had a very small i Janelle was knowledgeable, and graciously worked with me as I was not completely prepared to purchase that day! The next day when I had a very small issue, it was handled IMMEDIATELY!! More

Janelle is the BEST!!! Janelle found a hard to find Rav 4 Hybrid and got me in the que. Car came earlier than expected. She carefully explained all the features of the car Janelle found a hard to find Rav 4 Hybrid and got me in the que. Car came earlier than expected. She carefully explained all the features of the car and helped me download Toyota app.This is my third car with her and I'll be back in a few years. More

IMPRESSED Turned what could have been a stressful situation based on the time available into one that was almost stress free. Janelle provides outstanding knowl Turned what could have been a stressful situation based on the time available into one that was almost stress free. Janelle provides outstanding knowledge and customer service. I highly recommend her. More

Outstanding customer service I had an "outstanding" experience at David Bruce Toyota Cadillac. For the first time in my life (I'm 70) I have a new car. My wife and I opted to le I had an "outstanding" experience at David Bruce Toyota Cadillac. For the first time in my life (I'm 70) I have a new car. My wife and I opted to lease a car and that car is a 2020 Toyota Corolla SE. From the second I walked into the showroom, till I departed with my new car, I received "top notch" customer service. I had the pleasure of having a young man named Jay Schelke provide all the information I needed to make a solid choice. From the test drive, to the efficient paperwork processing, to the primer on how to operate all the modern specifications of the car.....Jay was outstanding. You see, I'm a "life-long" used car buyer, so I was a bit nervous about my venture into new cars. I left confident and satisfied that I got a great lease deal and a great vehicle. I will definitely come back when my lease runs its course. More

Fantastic! They didn't waste our time. We called ahead to see if they could make the deal we want happen before we ventured out. They called back immediately a They didn't waste our time. We called ahead to see if they could make the deal we want happen before we ventured out. They called back immediately and we went to the dealership and got us a new car. We were in and out in less than an hour and a half! More

Awesome Service Janelle was such a pleasure to do business with as always. She went above and beyond. I would definitely recommend this dealership when purchasing a Janelle was such a pleasure to do business with as always. She went above and beyond. I would definitely recommend this dealership when purchasing a car! More

Jay is the best! I spent months searching the internet for the SUV I wanted. I cannot even begin to express how simple Jay made car buying. This was the 6th dealership I spent months searching the internet for the SUV I wanted. I cannot even begin to express how simple Jay made car buying. This was the 6th dealership I talked with and the best! I will definitely recommend Jay. More

Great Customer Service Janelle was super helpful. She was able to get me in the car I wanted at the price I wanted. I expected to shop around at other dealerships but this w Janelle was super helpful. She was able to get me in the car I wanted at the price I wanted. I expected to shop around at other dealerships but this was the only place I had to look. More

Willing to work with the customer!!! Jay Schelke was one of the most Toyota knowledgeable salesman that I have ever met. We had a tire problem to begin with that was worked out to our co Jay Schelke was one of the most Toyota knowledgeable salesman that I have ever met. We had a tire problem to begin with that was worked out to our complete satisfaction. The management team helped us get the right vehicle at a price that was good for both us and the dealership. We absolutely love our new Hybrid Rav $. Thank you again for the time you took to explain all the options available on this vehicle and the great extended warranty that we bought. We were allowed a day to sleep on the decision to buy this vehicle and are so glad that we did business with this dealership in the end!!!!!!!!!!!! Five star ending!!!!! More

Excellent experience Smooth transaction with no major haggling. Jay was well informed about the vehicle and was very easy to talk to. I would and will buy cars again from Smooth transaction with no major haggling. Jay was well informed about the vehicle and was very easy to talk to. I would and will buy cars again from them. More