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Toyota of Bourbonnais

Bourbonnais, IL

4.9
1,751 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,751 reviews

July 26, 2019

Awesome Service Janelle was such a pleasure to do business with as always. She went above and beyond. I would definitely recommend this dealership when purchasing a More

by Maggie415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Zummallen
Jul 26, 2019 -

Toyota of Bourbonnais responded

Thanks so much for your kind words and for your business! We would be honored to help friends and family! Janelle is a great asset to our team and we're glad to hear that you enjoyed working with her! Don't hesitate to reach back out with any questions!

July 22, 2019

Jay is the best! I spent months searching the internet for the SUV I wanted. I cannot even begin to express how simple Jay made car buying. This was the 6th dealership More

by Heidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sosnowski, Jay Schelke
Jul 22, 2019 -

Toyota of Bourbonnais responded

Congrats on your purchase and getting a vehicle to suit your family! We appreciate reaching out to us and giving us the opportunity to show you what we're all about! Jay is a great part of our team and embraces our culture of creating a comfortable buying process. Especially with you being a little ways away, we wanted to make sure you got all the details and information to make an educated decision. Also, so that there would be no surprises after you arrived! It was great meeting you and Tom and your family and we look forward to helping in the future!!

July 16, 2019

Great Customer Service Janelle was super helpful. She was able to get me in the car I wanted at the price I wanted. I expected to shop around at other dealerships but this w More

by Bfos1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Toyota of Bourbonnais responded

Congrats on getting a great car with a great deal and not having to spend lots of time bouncing around from place to place. Janelle is a great member of our team and she'll be there in the future whenever you need help or have questions! Remember, your first oil change is complimentary so you'll get to see our service department is great to work with just like our sales department!!

July 15, 2019

Willing to work with the customer!!! Jay Schelke was one of the most Toyota knowledgeable salesman that I have ever met. We had a tire problem to begin with that was worked out to our co More

by thegliwas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Zummallen, Matt Settles, Jay Schelke
Jul 16, 2019 -

Toyota of Bourbonnais responded

Thanks SO much for such a great review! We are really proud to have the staff of team members to create an enjoyable environment! Buying a vehicle is an important decision and we believe the more comfortable our customers are with their decision, the better off everything is moving forward doing business in the future. Thanks again and enjoy!

July 11, 2019

Excellent experience Smooth transaction with no major haggling. Jay was well informed about the vehicle and was very easy to talk to. I would and will buy cars again from More

by Evan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Schelke
Jul 12, 2019 -

Toyota of Bourbonnais responded

Thanks for your business and for your review! We enjoy having staff like Jay that take the time to go over the new features that are available now! Such a big event like buying a car should be an enjoyable experience and something that you look forward to! We will look forward to helping again in the future and if you have other friends and family to help in the meantime!!

July 10, 2019

Wouldn't go anywhere else. I have been dealing with Janelle for "years".. She knows me, doesn't ever push me, and always helps me find what i want. Why go anywhere else?? She More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sosnowski
Jul 11, 2019 -

Toyota of Bourbonnais responded

Thank you very much for your continued business and support over the years! Glad to hear that you enjoy the process and don't see it as a cumbersome experience LOL! We really strive to create unique atmosphere with knowledgeable professional people that enjoy helping and putting customers needs first! We look forward to helping again in the future

July 08, 2019

Excellent Experience Went to check out a used Camry. Met Janelle, who was very friendly and she knew exactly what we wanted and she showed us how to maximize our budget to More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Sosnowski
Jul 08, 2019 -

Toyota of Bourbonnais responded

Wow! Thanks a bunch for your kind words and great review! We really enjoy helping our customers experience a different environment. Buying a vehicle is a very important decision and we appreciate any opportunity we get to help with such a big life event! Thanks for acknowledging our staff members as well. We are grateful for the team we have. Please reach out for anything else you may need now and in the future!!

July 01, 2019

Excellent Customer Service Janelle was great! Her customer service is above and beyond as well as everyone that works there! Friendly and willing to work with you! I feel as tho More

by MegnBee90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Connor, Todd Zummallen
Jul 01, 2019 -

Toyota of Bourbonnais responded

Thanks a bunch for such a great review! We appreciate taking the time to share your experience and let others know what it's like to do business here! We are proud of our staff and Janelle is great to work with!!

June 27, 2019

Two Thumbs up! When I call to schedule an oil change I always get in the same week sometimes even the same day! Always so friendly and accommodating to my scheduling More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2019 -

Toyota of Bourbonnais responded

Thanks so much for sharing your experience! We are happy to hear that you are able to get your vehicle serviced quickly and we can accommodate your schedule! We look forward to continuing to help and keep your car running tip top!!

June 23, 2019

Good Car Buying Experience!!! In the process of buying a new vehicle so my first stop was David Bruce. Unlike most car dealerships the moment I walked into David Bruce I wasn't bo More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Settles
Jun 24, 2019 -

Toyota of Bourbonnais responded

Thank you so much for your business and for sharing your experience! We really stress a low key atmosphere so our customers can enjoy the process of getting their next vehicle! With such an important purchase, it should be a positive experience and we are glad you gave us that chance to show you! We are here for any help you may need in the future!! Enjoy your new ride!!

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