Toyota of Bourbonnais

Amazing car salesman Very nice and worked with our price range. Showed interest in our comfort and preference for our needs and wants. Great experience on buying a car. Very nice and worked with our price range. Showed interest in our comfort and preference for our needs and wants. Great experience on buying a car. More

Pleasantly Surprised I must say, this dealer was not on our radar searching for vehicle. We drove an hour to the dealer across the street to find out the vehicle we were I must say, this dealer was not on our radar searching for vehicle. We drove an hour to the dealer across the street to find out the vehicle we were interested in went to auction. We decided to check David Bruce site and lo and behold they had a truck we were interested in. From the time we were greeted my Janelle, we felt right at home. This is a no pressure dealer and I appreciate that as I have sold cars before. The whole process from discussing the vehicle, to getting pricing and then finalizing the deal was a great experience. One thing that I appreciated was how fast the process went. We were not stung along in any way and that is 6 star service. I will be referring this dealer to anyone and might stop back when I'm ready to purchase a vehicle. Great job everyone from sales, financing and service. More

Another great purchase Went in a second time, to get a car for my wife. Jay did everything right, to get her into the car she wanted. We would definitely be back and recomm Went in a second time, to get a car for my wife. Jay did everything right, to get her into the car she wanted. We would definitely be back and recommend David Bruce. More

Knowledgeable and Friendly Salesperson My sales experience was a positive one. I did not intend to buy a Toyota but decided to take a look before buying the car I had selected. I was sol My sales experience was a positive one. I did not intend to buy a Toyota but decided to take a look before buying the car I had selected. I was sold on Toyotas during this visit and changed my mind about the car I had thought I was going to buy. My sales person took her time with me. We drove many different models until I found just what I wanted. I liked that any model I wanted to see, as well as any trim line, was available to drive on the lot. More

Compentent Salesperson Was in Michigan and selected car over phone. Next day saw car color on Michigan dealer lot and hated the color. Janelle had already purchased car fr Was in Michigan and selected car over phone. Next day saw car color on Michigan dealer lot and hated the color. Janelle had already purchased car from another dealer and brought it to Kankakee but willingly found me another car in a different color. Smiled through the whole deal. Thanks Janelle! More

Jason Connor - Fabulous Sales Consultant We began our search to replace a GMC Denali on Saturday morning at a local dealer and drove 3 cars that were all possibilities. We made a bid on one We began our search to replace a GMC Denali on Saturday morning at a local dealer and drove 3 cars that were all possibilities. We made a bid on one car, however, a gentlemen called to place a deposit on the car while we test drove it. So we asked to be contacted if deal fell through. However, since I drive a Highlander for work and love it, our next choice was to test drive a Highlander since we have grandkids and wanted a 3rd row of seats. Our choice was to drive either south to Urbana which is 25 miles away or north to Kankakee (50+ miles) where I had once bought an older high mileage Toyota Corolla from Jason Connor about 11 years ago. We headed north because I knew Jason Connor from my prior purchase and he had a low mileage Highlander in inventory that only been for sale for a few days. I had called Jason before 9am on Saturday and he did a quick check of inventory of Highlanders and found a rare low mileage 2015 Toyota Corolla Limited Sport that was a one owner and locally driven. Well, I know that if my wife liked black that this fabulous car that was four years old would meet our needs because I drive a 2018 Highlander for work and love it. The only issue was price as I kept telling Jason that the asking price was too high and over our set budget amount. The SUV was over 4 years old, but the asking price did not reflect 4 years of depreciation. Well after negotiating for a couple hours, and looking at trade vs outright purchase vs buying a new Highlander, Jason was able to help me justify a trade-in for our current GMC. Jason's first offer on trade was not realistic for me and I almost told him I would come back the next week. He sensed that and went back and re-valued my trade to try and help me justify the deal. Then we almost had the deal done, and I was looking for one more discount since the low mileage Highlander was four years old. He was able to re-value my trade based on the fact that we had just spent $570 for new Hankook tires a few months prior. That last $400 concession for tires worth almost $600 did the trick for my wife and I. I have traded cars twice in my life, and only bought used vehicles from a dealer 4 times over the last 44 years. I did not get exactly the price I offered for the car on an outright purchase, and did not get exactly what I wanted on a trade-in value, but got close enough for this CPA to complete a fair transaction. My wife loves this car, and the morning after, I have no second thoughts. Jason Connor is an exceptional sales consultant (no dealership gimmicks) and a tough negotiator. My wife and I have nothing but respect for Jason after reflecting on our experience. We made it to the dealership by 2 pm and left by about 6 pm in time to have dinner at Brickstone to celebrate. The finance department and Todd Zummallen was very efficient and helpful. A guy named Dave got us some water as we waited for Jason early on to test drive the Highlander. Our experience at David Bruce Toyota was exceptional and we will come back! Satisfied customer! More

Amazing Service Jay Schelke was very knowledgeable about the vehicles. He did an awesome job in helping us find the car that suited all our needs. He was friendly a Jay Schelke was very knowledgeable about the vehicles. He did an awesome job in helping us find the car that suited all our needs. He was friendly and is a great asset to the dealership. He even stayed after they closed to go over the features of the car. Dave did a great job of explaining all of the paperwork and options available. My husband and I were both very pleased with the whole experience. Thanks to all involved!!! More

Great Service Janelle Hindman was excellent as a sales rep who represented herself and the dealership excellently. She was patient with our questions and was able Janelle Hindman was excellent as a sales rep who represented herself and the dealership excellently. She was patient with our questions and was able to match up the auto we wanted to our wishes. Todd, the finance man, was also personable and informative regarding our finances. I would highly recommend this dealership and sales rep to everyone. More

Great experience Great experience, very very quick and professional. Took care of my needs, and got me into a new truck. Would definitely recommend to family and frien Great experience, very very quick and professional. Took care of my needs, and got me into a new truck. Would definitely recommend to family and friends. More

Best experience in town. Me and my father came in looking at a lexus sedan. We had no intent on buying today. The dealer jay schelke was extremely helpfull with looking at d Me and my father came in looking at a lexus sedan. We had no intent on buying today. The dealer jay schelke was extremely helpfull with looking at different models. We ended up looking at a rav4, and we were totally impressed with his help and telling us the difference in a lexus and a toyota. We ended up with the rav4. Jay ran the numbers ans was very informarive on the buying experience. I will comtinue to come here and buy from david bruce and jay. More