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Toyota of Bourbonnais

Bourbonnais, IL

Overview
Employees
Reviews
Vehicles
4.9
1,756 Reviews
Toyota of Bourbonnais is the HOME of the LIFETIME WARRANTY!! Enjoy a pleasant experience without the typical games! Buying your next vehicle should be fun and exciting! Get a super deal and work with a great team! We've helped thousands of people with new Toyota and preowned deals which have resulted in lots of repeat business. Our award-winning service department is a pleasure to deal with as well! Very courteous and specials available every day. Give us a shot and you won't be disappointed!! Call today to make arrangements!
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555 William R Latham Senior Dr.

Bourbonnais, IL

60914

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Showing 1,756 reviews

July 09, 2024

Janelle is amazing! She doesn't pressure you into anything and really listens to what you're looking for. Communication was great as well. You feel good leaving with More

by wendye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Toyota of Bourbonnais responded

Thank you for your wonderful review! We're thrilled to hear that Janelle made your experience enjoyable by listening to your needs and not pressuring you. We're also glad to hear that the finance process was quick and efficient. Enjoy your new vehicle, and we look forward to serving you again!

July 06, 2024

Matt was super friendly, really helpful with the whole process, and by far the best salesman we have ever interacted with give that man a raise More

by michaeltheisen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Toyota of Bourbonnais responded

Thank you for your kind review! We're delighted to hear that Matt was super friendly and helpful throughout the entire process. Your feedback means a lot, and we'll be sure to share your praise with him. We appreciate your recommendation and look forward to serving you again!

July 05, 2024

Michelle was very knowledgeable and friendly. She paid attention to the features that I considered important for my new Tacoma and found a vehicle that was a great fit for me. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Toyota of Bourbonnais responded

Thank you for your feedback! We're delighted to hear that Janelle was knowledgeable, friendly, and attentive to the features important to you. We're glad she found a great fit for your new Tacoma. Enjoy your new vehicle, and thank you for choosing us!

July 03, 2024

All the staff were really nice and knowledgeable. Love my new car and would buy from them again. More

by reynolds.amy
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Toyota of Bourbonnais responded

Thank you for your positive feedback! We're thrilled to hear that our staff were nice and knowledgeable, and that you love your new car. We look forward to assisting you again in the future!

June 30, 2024

Jenelle, Is very knowledgeable and was attentive to my needs when purchasing my new vehicle! Thank you again to the team at Toyota Bourbonnais. More

by pmart69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2024 -

Toyota of Bourbonnais responded

Thank you for your kind words! We're thrilled to hear that Jenelle provided knowledgeable and attentive service during your vehicle purchase. We'll be sure to pass along your appreciation to her and the team. Enjoy your new vehicle, and if you have any further needs, don't hesitate to reach out.

June 28, 2024

We have been dealing with Toyota of Bourbonnais for years. Always been happy with the service from the employees and their friendly attitude. Have always worked with Janelle on trades and she has been More

by gljordan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Toyota of Bourbonnais responded

Thank you so much for your loyalty and kind words! We're delighted to hear that you've had great experiences with our team over the years, especially with Janelle. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service. We appreciate your continued trust and look forward to your next visit!

June 27, 2024

Great customer contact, followed through with great service. Was a 10 in all aspects. All employed always deliver with courtesy and friendly service. Thank You More

by jeffrey_riegel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hadley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Toyota of Bourbonnais responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and service department. Providing courteous and friendly service is important to us, and we're delighted that we delivered on all aspects of your visit. Thank you for choosing us!

June 26, 2024

I have been a client of this dealership for over 6 years and they never disappoint. Janelle was able to work with me and adjust the deal to fit our needs. We love this brand and expect to continue to pu More

by wsierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Toyota of Bourbonnais responded

Thank you for being a loyal client for over 6 years! We're thrilled to hear that Janelle was able to work with you to adjust the deal to fit your needs. Your satisfaction and continued trust mean a lot to us. We look forward to serving you for many more years to come and helping you with future vehicle purchases.

June 23, 2024

This was our first time working with Toyota of Bourbonnais. Our sales person, Julian, was very friendly, knowledgable and professional. Dan, the finance man was also very helpful and professiona More

by paynstrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Perez
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Jun 24, 2024 -

Toyota of Bourbonnais responded

Thank you for sharing your experience with us! We're thrilled to hear that Julian and Dan provided you with friendly, knowledgeable, and professional service. We strive to make every customer's experience great, and we're glad we could deliver that for you. If you need anything else in the future, please don't hesitate to reach out!

June 16, 2024

I very highly recommend Janelle Hindmand. She's the best. Made me feel very comfortable and answered all my questions. She went above and beyond to accommodate my family. I'll be referring ev More

by klk3283
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janelle Hindmand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Toyota of Bourbonnais responded

Thank you for your high recommendation! We're thrilled to hear that Janelle made you feel comfortable and went above and beyond to accommodate your family. Your kind words and referrals mean a lot to us. We're glad you had a great experience and look forward to serving you again!

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