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Toyota of Bristol

Bristol, TN

4.3
388 Reviews

3045 West State Street

Bristol, TN

37620

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Showing 388 reviews

June 27, 2014

Buying a new car is really easy!!! We had a Toyota 4 runner 2005-bought it new and it had been a great vehicle!!! We had a deal sheet from JC toyota and when we arrived at Toyota of Bri More

by leasha48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanner
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

June 24, 2014

Honest People, Best Price I contacted three Toyota dealerships in my area. Toyota of Bristol is the only dealership that would even work with me. I got the best price here an More

by AmyMckinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wolford
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

June 10, 2014

Jeep Wrangler The staff I dealt with was super nice and friendly. I purchased the Jepp from Patrick Yeary and he was very accommodating and efficient. I had not in More

by Greengecko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

June 07, 2014

Do not Trust There were multiple things that happened with this car purchase that went wrong and were very bad. The sad thing is that once I put in the review to More

by advisor
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not going to single them out
Jun 23, 2014 -

advisor responded

The more people I talk to the more I am told I should have not gone there because they are so shady.

May 28, 2014

My new car purchase All the employees that helped were very polite and helpful.The thing that impressed me most was the young man, Chris Hicks, who set in our new car wit More

by fullerjr1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Wishon, Andrew Lipto
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Chris Hicks. He was a valuable team member and such a great person to know. Chris went above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

February 08, 2014

I was very pleased with the thoroughness that Randy showed when discussing the service to my newly purchased 2007 Toyota Sienna. He reviewed the service history that was available in the computer wit More

by knollofsalt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall Carmack
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Randy. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

January 12, 2014

We have been looking for a truck for close to a year now, with no luck. Recently visited many dealerships and were told they could get what we wanted at the price we needed but everytime we left without a ve More

by bjones14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

January 11, 2014

We searched dealerships for about 7 mos, based on friendliness, knowledge & Facts about the 2 vehicles we were comparing for purchase of one vehicle, We made several stops at different Toyota dealers More

by naphilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Dutton, Christopher Guy
Jun 03, 2017 -

Toyota of Bristol responded

Thank you so much for your thoughtful review! Thank you for taking the time to share your comments and feelings about Chris Guy. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We appreciate your time and the extra effort it takes to provide your feedback. We are so sorry it took so long to respond. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Toyota of Bristol and our new management staff, enjoy that ride! Sincerely, Amber Epperson

December 26, 2013

I was remiss in reviewing the saleman who assisted my husband and me in the purchase so I first want to remedy that and say he was very good. I generally loathe the car buying experience and except for More

by taylor7999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ketron, Steve Liner
Jun 03, 2017 -

Toyota of Bristol responded

Thank you for taking the time to share your comments and feelings about Steve and Alex. They are both valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! We now have new owners and management you may contact us anytime to voice your concerns. Sincerely, Amber Epperson

December 24, 2013

On two different occasions I have tried to purchase at land cruiser from them. Both times, with two different trades, I was offered $10,000 to $12,000 off of black book value and less than I actually got More

by Rmcobra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Wishon
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