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Toyota of Brookfield
Brookfield, WI
2,814 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,814 reviews
September 14, 2022
He is very nice man. Nick gave us good and reasonable choice. Much appreciated and recommended. Nick gave us good and reasonable choice. Much appreciated and recommended. More
by Nithita Sattaratpaijit
Employees Worked With
September 14, 2022
Nick was extremely helpful throughout the car buying process. He helped me find a car that was perfect for me, and he also helped with the trade-in of my previous vehicle. process. He helped me find a car that was perfect for me, and he also helped with the trade-in of my previous vehicle. More
by Justin T
Employees Worked With
September 13, 2022
Service is always well done with lots of communication so you know what is being done and how long and what it will cost. Very courteous staff too. you know what is being done and how long and what it will cost. Very courteous staff too. More
by Muibien2
Employees Worked With
September 10, 2022
Nick Terranova was great help and extremely happy for our new highlander. Glad we came to Toyota of Brookfield new highlander. Glad we came to Toyota of Brookfield More
by maileeyang81@yahoo.com
Employees Worked With
September 10, 2022
When I am in Broofield, I look forward to having my can serviced at this dealership. The people there are considerate. Zach S is the best. serviced at this dealership. The people there are considerate. Zach S is the best. More
by Mr. D
Employees Worked With
September 09, 2022
Kyle was excellent in helping me out. He made the entire process stress free. His knowledge helped me in making a decision. I highly recommend Kyle and the dealership. He made the entire process stress free. His knowledge helped me in making a decision. I highly recommend Kyle and the dealership. More
by Marjorie C
Employees Worked With
Kyle
September 09, 2022
Thank you Nat Zoesch, you were very helpful to me to get a new Rav 4. I would recommend you to anyone looking for a Toyota. plus you were very polite. Thank you. JoAnn T. a new Rav 4. I would recommend you to anyone looking for a Toyota. plus you were very polite. Thank you. JoAnn T. More
by jt.petsupplies
Employees Worked With
Nathan Zoesch
September 09, 2022
Toyota of Brookfield is amazing. Gave me a great deal on my Tacoma trade in and matched on offer for an upgraded Tundra. 10/10 would definitely go back and have sent multiple people Gave me a great deal on my Tacoma trade in and matched on offer for an upgraded Tundra. 10/10 would definitely go back and have sent multiple people there since. Thanks again Kyle! Amazing service More
by SomethingClever
Employees Worked With
Kyle Krochmal
