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Toyota of Brookfield
Brookfield, WI
2,814 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,814 reviews
September 07, 2022
Nick did a great job getting me in a car that I could afford. In todays car environment that is the most I could ask for! afford. In todays car environment that is the most I could ask for! More
by Deanna
Employees Worked With
September 06, 2022
I recently purchased a used RAV4 from Toyota of Brookfield. All the associates were very friendly and made sure any questions I had were answered. Nick, my salesperson, was helpful and patient and Brookfield. All the associates were very friendly and made sure any questions I had were answered. Nick, my salesperson, was helpful and patient and stayed late to make sure the purchase process was completed. Zak in finance was fair and efficient. Overall, it was a good experience. More
by Tim H.
September 06, 2022
I just purchased a 2022 RAV4 with the excellent assistance of Kyle Krochmal! Kyle was super easy and fun to work with! I highly recommend that you ask for him if you want to purchase a new or use assistance of Kyle Krochmal! Kyle was super easy and fun to work with! I highly recommend that you ask for him if you want to purchase a new or used Toyota! More
by Beth
Employees Worked With
Kyle Krochmal
September 03, 2022
I thought Erica was very polite and efficient. The gentleman that did the financing was friendly. I liked it that he didn’t push the warranty and extras too hard. You’re probably a little unde The gentleman that did the financing was friendly. I liked it that he didn’t push the warranty and extras too hard. You’re probably a little understaffed. It took longer than I wanted. More
by clemke0
Employees Worked With
Erica Cosey
September 03, 2022
Had a positive experience at Toyota of Brookfield. I dealt with Nick Terranova in sales on the car purchase. Waqas Tariq did the paperwork. Both guys were professional and easy to work with. Don I dealt with Nick Terranova in sales on the car purchase. Waqas Tariq did the paperwork. Both guys were professional and easy to work with. Don.W More
by Don.W
