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Toyota of Brookfield

Brookfield, WI

Overview
Employees
Reviews
Vehicles
4.9
2,866 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as ...
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20655 W Capitol Dr

Brookfield, WI

53045

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Showing 2,866 reviews

January 03, 2025

Brittany and everyone listened to what I was looking for and was very helpful and professional More

by W329hhgbv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
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Jan 03, 2025 -

Toyota of Brookfield responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

January 02, 2025

I needed service when I received a warning light for my electric power steering system. I went to Toyota of Brookfield and Spencer had his team help me right away when I gave him details of a medical situa More

by Jjohnston338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Forsmo
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Jan 04, 2025 -

Toyota of Brookfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Dealership is clean, modern and well organized. Waiting area provides snacks and drinks. Workers are friendly, knowledgeable and helpful. More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Cooklock - Service
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Jan 03, 2025 -

Toyota of Brookfield responded

Hello John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 31, 2024

Very professional service department. Many year customer and always have a satisfactory experience. Would recommend their dealership. More

by gferranti1123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Brookfield responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

December 27, 2024

Alan Scherer went above and beyond great service! He went the distance and contacted me to be sure that his service was exceptional. Thank you Alan and thank you to Toyota Brookfield. More

by ELIZABETH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Sherer
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Dec 28, 2024 -

Toyota of Brookfield responded

Hi Elizabeth, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

Very nice and respectful people. I felt like I was in good hands the entire time. Would recommend. More

by sequoia batchelor
Recommend Dealer
Yes
Employees Worked With
Kevin, Ryan
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Dec 29, 2024 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. We hope you have a great day!

December 26, 2024

I had a great experience. Brittany was super helpful with the new car purchase and experience. More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
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Dec 28, 2024 -

Toyota of Brookfield responded

Hi Jen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2024

Brittany and Ryan did a great job of getting me into the car I wanted and were very transparent and helpful every step of the way! More

by Mike
Recommend Dealer
Yes
Employees Worked With
Brittany Jackson
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Dec 25, 2024 -

Toyota of Brookfield responded

Hi Mike, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2024

Tyler was so super GREAT I MEAN THE BEST. MAKES YOU FEEL WELCOME AND COMFORTABLE! More

by jorlor1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler stanley
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Dec 26, 2024 -

Toyota of Brookfield responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

December 19, 2024

Service visit friendly and efficient. Coley Kuntz was my service advisor, and treated me impeccably. More

by DanTabet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
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Dec 22, 2024 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

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