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Toyota of Brookfield
Brookfield, WI
2,867 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,867 reviews
March 24, 2022
Dominick Ferrell was our salesperson . 5 stars Thank you.. You made purchasing the RAV4 a memory I will have for ever. Best Salesman ever. 5 stars Thank you.. You made purchasing the RAV4 a memory I will have for ever. Best Salesman ever. More
by liwiegand53066
Employees Worked With
March 23, 2022
I dealt with Brad Flak when purchasing my 2019 Nissan Rogue. He was very knowledgeable, efficient and was able to answer all of my questions. I highly recommend using him for your next car purchase. Rogue. He was very knowledgeable, efficient and was able to answer all of my questions. I highly recommend using him for your next car purchase. More
by Rlkau
Employees Worked With
Brad Flak
March 22, 2022
Had a great time test driving the car that I was interested in. Got into the dealership and into the car I wanted with the salesman Nick in under 5 minutes. Nick did a great job at explaining to m interested in. Got into the dealership and into the car I wanted with the salesman Nick in under 5 minutes. Nick did a great job at explaining to me the features of the car and was friendly. Unfortunately a deal could not been agreed on the car. More
by B.Thao
Employees Worked With
Nick
March 19, 2022
Michael Schultz did a nice job of getting my car service -- very thorough and pleasant. All the work was satisfactorily done. -- very thorough and pleasant. All the work was satisfactorily done. More
by SNICHOLS26
Employees Worked With
March 18, 2022
We had a great experience working with David on getting our new Prius. We were able to trade our RAV4 in for a good price to offset the price on the Prius. I’ve travelled only 200 miles so far and I’m gett our new Prius. We were able to trade our RAV4 in for a good price to offset the price on the Prius. I’ve travelled only 200 miles so far and I’m getting 57.5 mpg. 5.5 more than the sticker on it. Thanks again Dave. We’ll be telling our friends about our experience. More
by Pete D
Employees Worked With
David Perez
