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Toyota of Brookfield
Brookfield, WI
2,862 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,862 reviews
October 29, 2021
We had an awesome experience with Bonnie at Toyota of Brookfield! We got a phenomenal deal on our trade in and the process was smooth. Also, they have a kids area that made the experience way better than Brookfield! We got a phenomenal deal on our trade in and the process was smooth. Also, they have a kids area that made the experience way better than expected with a 2 year old. More
by Astuefen
October 28, 2021
Go see Bonnie!!! Bonnie was very professional and went above and beyond to meet my needs. She helped me find the perfect vehicle and made sure it included requested features. Thank you Bonnie if I’m ever above and beyond to meet my needs. She helped me find the perfect vehicle and made sure it included requested features. Thank you Bonnie if I’m ever looking for another car. I’ll be coming to you More
by Mercedes Benz
Employees Worked With
Bonnie S
October 28, 2021
Nicholas Terranova was very helpful in helping me find my 2018 Rav4. Would highly recommend to friends and family! 2018 Rav4. Would highly recommend to friends and family! More
by ZieglerM2115
Employees Worked With
October 28, 2021
When I called for information the lady on the other line was great and when I got there all the people was friendly, I purchased my new RAV4 from Bonnie and had a great overall experience. was great and when I got there all the people was friendly, I purchased my new RAV4 from Bonnie and had a great overall experience. More
by Mbdhayward
Employees Worked With
Bonnie, Stone
October 25, 2021
I had a GREAT experience purchasing a vehicle here! Bonnie went above and beyond in every way checking in daily and making sure I was able to take home the vehicle I wanted. She was very responsive and Bonnie went above and beyond in every way checking in daily and making sure I was able to take home the vehicle I wanted. She was very responsive and helpful with all logistics. I would highly recommend Bonnie and Toyota Of Brookfield. The process was seamless. I will definitely be back! Thank you!! More
by MariahB
Employees Worked With
Bonnie Stone
October 25, 2021
Felt a lot of pressure of car buying coming in. Been a while since I bought. Meet a Nicholas Terranova and he put me at ease. The process was painless and was very pleased all around. while since I bought. Meet a Nicholas Terranova and he put me at ease. The process was painless and was very pleased all around. More
by Iambrian32
Employees Worked With
October 25, 2021
Car buying is for the birds. Definitely glad I stopped in and was able to talk to someone. Got help from Nicholas Terranova. Helped me through the process and it helped a lot. Dealership was friendly all aro and was able to talk to someone. Got help from Nicholas Terranova. Helped me through the process and it helped a lot. Dealership was friendly all around and definitely enjoyed my time. More
by Mattgorge32
Employees Worked With
