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Toyota of Brookfield
Brookfield, WI
2,814 Reviews
Toyota of Brookfield is proud to be a part of the Ed Napleton Automotive Group - a growing organization with more than 74 franchises in seven states. Ed Napleton is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks serving as a service technician, salesperson, finance manager, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Toyota of Brookfield proudly supports our local community through charitable donations. We have a spectacular selection of new Toyota cars, including the most popular Toyota models like the Toyota Corolla, Toyota Camry, Toyota Highlander, and Toyota RAV4. Our inventory manager can help you find you anything we may not have in stock. We thoroughly inspect all of our used cars before putting them on the lot and even offer an option on our website for you to message the technician that performed the safety inspection with any questions you might have about the vehicle.
Toyota of Brookfield has a large service department with 50 service bays to get you in and out as quickly as possible, while not cutting any corners. We have the largest amount of Certified, Master Certified, and Master Diagnostic Technicians in the area. There is no problem we can't figure out. Our finance department is second to none. We work with a large variety of banks to give you the most options to get financing for the car of your dreams.
Employment at Toyota of Brookfield is like no other dealership. We really cultivate a certain way of dealing with our customers. We start our salespeople out with several months of training and assign them a mentor to help them get up to speed. When they do encounter a customer, they know what to do and how to get the answers to any questions they may not know. This creates an atmosphere where our customers can feel safe and not pressured to do anything they don't want to do. Because of the culture we have created here, we have many salespeople, managers, and technicians that have been with us for over 10 years, some over 30 years. That means, after you've had a great experience with us, and you're ready for your next car, you can come back to see the same great salesperson or technician you worked with the last time. On top of creating a culture built on taking care of our customers, we also live by the motto of "Do The Right Thing Always", so we will always do what is right for our customers to give them the best possible experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
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Showing 2,814 reviews
July 31, 2021
Thank you brantavius for the excellent customer service he was very knowledgeable and respectful you don’t see that much from sales people very much today thanks Tob he was very knowledgeable and respectful you don’t see that much from sales people very much today thanks Tob More
by Tionnawest117
Employees Worked With
Brantavius Gilmore
July 31, 2021
I had a very great experience with a sales person named Brantavius Gilmore today he was super polite and answered all my questions I would recommend this dealership to everyone !! Brantavius Gilmore today he was super polite and answered all my questions I would recommend this dealership to everyone !! More
by Johnsonjaquan1112
Employees Worked With
Brantavius Gilmore
July 31, 2021
I knew what I wanted as a vehicle. I had to find the right dealership. Toyota of Brookfield was the answer. From the sales managers I met, to the sales associate Brayan Alanis made sure I was very comfo right dealership. Toyota of Brookfield was the answer. From the sales managers I met, to the sales associate Brayan Alanis made sure I was very comfortable in purchasing my dream vehicle. Brayan was patient in answering all my questions and reassuring in my understanding. Thank you Brayan, and Riley who got me started. Thanks to the business manger Waqas Tariq for the information and handling the paper work. Toyota of Brookfield is a great dealership! More
by Tom
July 31, 2021
I recently purchased my brand new Toyota Rav4 from this dealer. Brayan did a fantastic job. He listened and responded until we landed at a deal that was perfect for my financial situation. dealer. Brayan did a fantastic job. He listened and responded until we landed at a deal that was perfect for my financial situation. More
by CalebA
Employees Worked With
Brayan Alanis
July 31, 2021
Brayan made my first experience buying a car an enjoyable one. I will definitely be recommending them to friends and family. Made the process easy. one. I will definitely be recommending them to friends and family. Made the process easy. More
by Julie
Employees Worked With
Brayan Alanis
July 28, 2021
Working with Toyota of Brookfield has been great so far, I plan on servicing my vehicle here and if you’re looking for a new vehicle ask for Bryan Cortes. I plan on servicing my vehicle here and if you’re looking for a new vehicle ask for Bryan Cortes. More
by Josh
Employees Worked With
Bryan Cortes
July 27, 2021
A great sales experience at Toyota of Brookfield. Ask for Aiden Abbasov!! He is straightforward and great to work with. He even delivered my vehicle to me! Aiden Abbasov!! He is straightforward and great to work with. He even delivered my vehicle to me! More
by Jeremy R
Employees Worked With
Aiden Abbasov
