Toyota of Brookfield

Effective Nothing about the experience was particularly good nor bad. It was an overall average experience. The cars/trucks I inquired about were not the ones I Nothing about the experience was particularly good nor bad. It was an overall average experience. The cars/trucks I inquired about were not the ones I was shown, but they were willing to jump immediately when I asked for something different. More

Followed Through Ben Lakis was our sales person and was very professional. It was found, after the sale, the key fab for pre-owned vehicle was not in the dealership's Ben Lakis was our sales person and was very professional. It was found, after the sale, the key fab for pre-owned vehicle was not in the dealership's possession. Ben spent nearly a week tracking it down and retrieved it for us. It was very much appreciated. The closing on the vehicle was quick and easy as well. It was a very good experience. More

4 Runner purchase Everyone was courteous and helpful. This is my second new car that I bought at Toyota of Brookfield. I recommend this dealer to friends and relative Everyone was courteous and helpful. This is my second new car that I bought at Toyota of Brookfield. I recommend this dealer to friends and relatives. More

Had a great experience I had a great experience at Toyota. I've bought cars from them before, 11 years ago, and the process went just as smooth. Each employee was honest and I had a great experience at Toyota. I've bought cars from them before, 11 years ago, and the process went just as smooth. Each employee was honest and went through each part of the process thoroughly, and I always felt comfortable. More

Great overall experience; Phenomenal sales experience My wife and I had a great experience at Toyota of Brookfield. Staff members were friendly and patient, and provided the best car buying experience I My wife and I had a great experience at Toyota of Brookfield. Staff members were friendly and patient, and provided the best car buying experience I have had. We worked with Peter Van Dercreek, who was a phenomenal sales consultant. He is extremely patient and very personable. While newer to the position, he was transparent in what he was unsure on and always ensured we had our questions/concerns answered/adressed. Thank you Peter! More

Compared to other local dealerships, this place rocks! Left Wilde due to high pressure tactics. VIsited Toyota of Brookfield where Zach Z was the sales professional that greeted me and showed me a choice Left Wilde due to high pressure tactics. VIsited Toyota of Brookfield where Zach Z was the sales professional that greeted me and showed me a choice of used RAV4s. It was like night and day working with him. Courteous, knowledgable and NO PRESSURE! We will be back to buy our vehicle here. More

Salesperson Patrick Duket I can't say enough about Pat Duket and the way he handled our buying and selling experience. Buying and trading in a car can be a real nightmare to s I can't say enough about Pat Duket and the way he handled our buying and selling experience. Buying and trading in a car can be a real nightmare to say the least however Pat made it a great experience. We felt he went to bat for us for our trade and was fair with the price on the new car. He was very patience and walked us through all the paperwork and the cars we were interested in. We did not feel rushed or pushed into buying a car. The people at the Dealership were very nice and accommodating. The waiting room along with the kids room was superb! Thank you Pat for a wonderful experience and the professional guidance you delivered. Cheers JD More

Thanks for helping us with our car purchase Zach was our salesperson today. He was very helpful, even riding along on the test drive to answer any questions that we had. He let us take our time Zach was our salesperson today. He was very helpful, even riding along on the test drive to answer any questions that we had. He let us take our time in looking the car over and even went through checking things with us so that we could learn how things worked. If we had a question that he could not answer, he would seek out the correct answer for us. He suggested different things that the dealership offered but was very relaxed and did not use pressure tactics. Chris helped us in finance. We really enjoyed working with him as well. He explained things and worked on getting us an extended warranty at a reasonable price. He went over all that would be covered as well as the exclusions so we felt we were well informed in making the decision to add it to our car purchase but as with Zach, Chris did not use any pressure. I really did a lot of homework before choosing this car and this dealership. The only thing that would have been helpful would have been if I had been able to preview the extended warranty options ahead of time as well, maybe like having some info on the website with the car's listing information. More

Breath of fresh air! Working with Dave G. was such a pleasure. We were treated like family! He took the pressure out of the process and gave us 5 Star customer service. I Working with Dave G. was such a pleasure. We were treated like family! He took the pressure out of the process and gave us 5 Star customer service. I would highly recommend Toyota of Brookfield to anyone in the market for a new Toyota! More

Great deal, and found exactly the truck I wanted Gave me a great deal on the trade difference. Didn’t have the truck I wanted in stock, but they found it and brought it back from across the state. Gave me a great deal on the trade difference. Didn’t have the truck I wanted in stock, but they found it and brought it back from across the state. Very good experience. More