Toyota of Brookfield

First New Vehicle Purchase in the US As a new car buyer in the US, it really means a lot that the dealership really cares about the customer experience. We were not planning on purchasin As a new car buyer in the US, it really means a lot that the dealership really cares about the customer experience. We were not planning on purchasing a car that day we went to the dealership, the accommodation that Marcos extended to us in terms of test drives and finding the specs we wanted, lead us to make the purchase. While we got a wonderful car, the speed of the sale concerned me. But Marcos and Su did what they could to ensure our satisfaction. The paperwork took a while, keeping everyone up late, but Chris made the tedious task reasonably entertaining. It took a few visits to get all our accessories in so it would have been preferable if the dealer made sure they were all in before we took the car home. Overall though a great experience and would definitely go back to Marcos if we find a need for a second car. Thank you!!! More

Honest, easy to work with sales man ( George Argires) George was outstanding and at every point of contact I had at Toyota of Brookfield they were excellent. My vehicle looks so sparkling inside and out I George was outstanding and at every point of contact I had at Toyota of Brookfield they were excellent. My vehicle looks so sparkling inside and out I don't want to take it out into the snow. More

Great Sales Service Don was great to work with. His follow up and helpfulness were great assets during this long process. I would recommend anyone to go visit Toyota Broo Don was great to work with. His follow up and helpfulness were great assets during this long process. I would recommend anyone to go visit Toyota Brookfield and ask for Don. More

Excellent customer service! This was my first time purchasing a vehicle so I was unsure of what to expect. After my experience I would confidently and highly recommend Toyota of This was my first time purchasing a vehicle so I was unsure of what to expect. After my experience I would confidently and highly recommend Toyota of Brookfield to anyone looking to purchase a vehicle. I worked with Zach and Dillion who were very professional, honest and friendly. I was very impressed with the service they provided! More

Quick turn around on the truck I wanted. Thorough, responded quickly to my questions, down to earth and professional. Provided me with options on what would be best for me. Additional featur Thorough, responded quickly to my questions, down to earth and professional. Provided me with options on what would be best for me. Additional features were installed quickly. Very excited for my new truck! More

Treated well! My husband and I don’t buy cars often. We tend to do a considerable amount of research, test drive our top choices, suffer through the negotiations an My husband and I don’t buy cars often. We tend to do a considerable amount of research, test drive our top choices, suffer through the negotiations and then drive the car for 8-10 years. Having said that, we had a very good experience when we recently purchased a new RAV4. Our salesman (Luis) was professional, not pushy, and really took the time to understand what we were looking for in a new car. He was knowledgeable about all of the models and the various features. From beginning to end we felt as though our satisfaction was their top priority. More

My Rav4 I love my “new to me” RAV4 Donny is is the one to see for a good deal!! So, Just do it!! I’m glad I did. I love my “new to me” RAV4 Donny is is the one to see for a good deal!! So, Just do it!! I’m glad I did. More

The open door of blessings The moment I called them at Toyota Brookfield, they truly were there for me Breana , at first But then I went looking for the Head manager, I found Hi The moment I called them at Toyota Brookfield, they truly were there for me Breana , at first But then I went looking for the Head manager, I found Him, He was glad I called. Wow I can’t believe it He really Cared for my needs. We Had a great conversation then finding out His Name was Henry, I let him in a a searect my middle name is Henry too. That change everything to even better we were on the same page. We made a appointment for sat I met all the other great guys up front Jeff Freddy and Bob wow I felt very important that they really cared about me. Not just money in there pocket my name was on the board. The glow on Jeff’s face made me fill very welcome and Freddy took care of me, and Jeff and the other men up front were great all were very professional and very Kind. They knew there Job well costumer is always first they went beyond. Great Job. More

Excellent! I recently bought my 4th Toyota Camry. All of my previous car purchases and maintenance had been done at Jack Safro Toyota. This was my first experien I recently bought my 4th Toyota Camry. All of my previous car purchases and maintenance had been done at Jack Safro Toyota. This was my first experience with Ed Napleton Automotive Group, Toyota. I called ahead and made an appointment to go into Toyota of Brookfield to buy a new car. I knew what I wanted: the car, how I was going to finance, no haggling. Andy Budd was my sales associate and he was excellent! He listened, he explained things, he patiently answered all our questions. He was very accommodating. We could not have asked for better. Thank you Andy! We love our new car! More

Excellent service from salesman to Customer Service. Salesman, Luis Ferrer, went to Illinois dealership to find the car that I wanted. Was very thorough in explaining the car. Luis stated if I had any Salesman, Luis Ferrer, went to Illinois dealership to find the car that I wanted. Was very thorough in explaining the car. Luis stated if I had any questions or concerns to contact him. To More