Toyota of Brookfield

This is my 8th Toyota auto and hace never written. I fell need to write this review. Jacksafro Service center is great. I love the easy way to book service through the web site, easy acess from the highway, need to write this review. Jacksafro Service center is great. I love the easy way to book service through the web site, easy acess from the highway, the friendliness of all employees,the available rental autos, the free shuttle for me, the free wifi, the cookies and soda, but the best is the professional service and attitude Keep up the good work. More

I was nervous trying a new repair shop because my current shop "diagnosed" the problem and after 3 tries, failed to repair the car correctly. I asked a few friends and they suggested that I call James, the S shop "diagnosed" the problem and after 3 tries, failed to repair the car correctly. I asked a few friends and they suggested that I call James, the Service Manager, at Jack Safro and tell him what was wrong with the car and what was done in the past to "fix" it. James was very patient with me while I made all sorts of sounds to duplicate what the car was doing. He set the appointment for me and set me up with Scott. After meeting with Scott, I was more relaxed and felt that I was in the right place and with the right person to get the job done! While I was there I was able to get the oil changed and perform some things that I had neglected for too long. The whole crew seemed to really gel and I felt that I was part of the "Safro family" from the start. More

Trust doesn't come easy in today's world. Over the last 3 years of owning a used RAV4 and having service done at Safro, they gained my trust. Consequently, in selecting a new car dealership, I de the last 3 years of owning a used RAV4 and having service done at Safro, they gained my trust. Consequently, in selecting a new car dealership, I decided Safro was the right dealership. No pressure sales combined with honest, respectful treatment was much appreciated. The sales representative, Clint Haberman along with John George and manager Shawn Safro helped me through the process of picking out my new RAV4 and the purchasing process. As a women making decisions about a very important and expensive purchase, their team approach was great. More

Great service from beginning to delivery. Clint Haberman was very attentive and helpful.He handled himself in a very professional way and I would be very happy to work again with him in the future. He al was very attentive and helpful.He handled himself in a very professional way and I would be very happy to work again with him in the future. He also was quite knowledgable about all the car facts. I really appreciated that. More

looked at many dealerships for friendliness and I mean friendliness Kyle and staff were the greatest. can't be beat. They even promised a steak dinner. (: Kidding of course. ) Didn't have to. The money th friendliness Kyle and staff were the greatest. can't be beat. They even promised a steak dinner. (: Kidding of course. ) Didn't have to. The money they saved us allows my wife and I a steak dinner More

Had an oil change and manufacturer warranty work done. While dropping the car off was asked if there are any other concerns, so I asked if they can look at the breaks to see if they are OK (a lot of city While dropping the car off was asked if there are any other concerns, so I asked if they can look at the breaks to see if they are OK (a lot of city driving). Was told it's a routine check anyway, so no problem. When went to pick up the car, they didn't do a break check because they have to take the tires off to do it - then why say it's a part of the routine check to begin with and set false expectations? If I knew that, I would've requested a formal check and paid for it. Once I got into the car, there was a thick grease smudge on the steering wheel and the starter button. Furthermore, a day later the "maintenance required" light went on again in the car. The service manager (Jim B.) tried to remedy the sloppy work experience by promising a free-of-charge car clean and break inspection. He did pick up the car himself and left me a car to drive to/from work that day and took care of the break inspection. However, the car was not cleaned. In addition, somebody left an empty can of soda in the console. Sloppy work all around even given a second chance, not what I would expect from a big name dealership. Will service my toyotas elsewhere from now on. More

Trustworthy. Friendly. Fun. Caring. Understanding. Thoughtful. Pleasant. Smart. Sensible. Respectful. Relaxed. Prim. Proper. Outgoing. Likeable. Keen. Intentive. Joyful. Honest. Generous Thoughtful. Pleasant. Smart. Sensible. Respectful. Relaxed. Prim. Proper. Outgoing. Likeable. Keen. Intentive. Joyful. Honest. Generous. Devout. Clever. Organized. Efficient. Reliable. Pleasing. Thoughtful, tireless, and ultimately successful. Great experience. I could go on...but you get the point. I trusted the salesman like a friend. He went above and beyond to get me in the car I wanted. I couldn't be more pleased with my recent purchase. More

This dealership if very friendly and helpful. Our sales person (Patrick Ducket) went out of his way to help us and get the best deal possible. He got our payment right to what we wanted it to be. He took a person (Patrick Ducket) went out of his way to help us and get the best deal possible. He got our payment right to what we wanted it to be. He took a lot of time to make sure we understood how everything operated in our new car and went that extra mile to program our Bluetooth. He was an outstanding salesperson. More

After doing some research online, I found a vehicle I was interested in at Safro Toyota. I contacted Mary Dixon to gather some additional information and then schedule a test drive. We showed up from out o interested in at Safro Toyota. I contacted Mary Dixon to gather some additional information and then schedule a test drive. We showed up from out of town with the vehicle waiting for us. After a test drive we came back interested in making an offer. Mary was great to work with and I think we got a good vehicle for a good price. Working with Mary was as far from the old fashioned, stereotypical used car salesman as you'll get. She was very straightforward, professional and friendly. Overall a great experience. More

Andy Budd provided excellent service in helping me decide which model I liked and he and the dealership worked out the deal in a very timely manner. It was a good buying experience! which model I liked and he and the dealership worked out the deal in a very timely manner. It was a good buying experience! More