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Safro Toyota - Service Center

Brookfield, WI

4.9
751 Reviews

751 Reviews of Safro Toyota - Service Center

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May 08, 2025

Outstanding service from Coley Kuntz. Knowledgeable, keep me informed the whole way, provided helpful context and options, and service done on time. More

by clarkejo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
May 10, 2025 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 06, 2025

Great service knowledgeable service Representatives awesome shuttle service would recommend this dealership highly have dealt with them for over 15 years More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat,Carey
May 09, 2025 -

Toyota of Brookfield responded

Hello Pete, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Brookfield! Thanks for the recommendation, and have an amazing day!

May 03, 2025

Service department is very accommodating & convenient, explaining options & recommendations thoroughly. My Service Advisor, Coley Kuntz was extremely helpful, communicative & knowledgeable. More

by ajanquart1074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
May 06, 2025 -

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2025

Layla is the absolute BEST! No matter how many questions or concerns i come to her with she makes sure to address every single one before i walk out of the building during maint More

by sydneyst99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Toyota of Brookfield responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

Had to return car to tighten hose. Affected AWD, cruise control, TRAC, and oil light More

by Ray54son
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Schuett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Toyota of Brookfield responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

Brought my Highlander in for tire rotation in yesterday. I was mistakenly notified that my Highlander was due for tire rotation. Toyota's mistake. When T of B realized the mistake, they bent over backwar More

by jrinzel09
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coley Kuntz
May 02, 2025 -

Toyota of Brookfield responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

Very pleased with professionalism and care taken to when concern was brought up to the service department More

by jrinzel09
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coley Kuntz
May 02, 2025 -

Toyota of Brookfield responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2025

Great team and helpful when I needed my questions answered! I didn’t have to wait for anyone my entire visit. More

by tnbstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layla Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Toyota of Brookfield responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2025

My service advisor, Zach Reed, is the best. He is very knowledgeable about Toyota products and explains flawlessly the problems with the car. He answers all my questions with great detail and p More

by andretzky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2025

Worked with Zach Reed for maintenance on my truck. Communication was good and vehicle was serviced and delivered in a timely manner. More

by kdexter250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Toyota of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.