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Safro Toyota - Service Center

Brookfield, WI

4.9
727 Reviews

727 Reviews of Safro Toyota - Service Center

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March 21, 2025

Daniel Erickson once again was great to work with! He kept me apprised of my service and reached out to me the next day to assure my satisfaction. More

by Jtburton62682
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Toyota of Brookfield responded

Hi, thank you for your kind review; we are happy to pass your comments to Daniel Erickson here at Toyota of Brookfield! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2025

My service experience was great. Daniel Erickson my service advisor immediately texted me after check in, and forwarded me the inspection report minutes later. The promised duration More

by Jtburton62682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

March 13, 2025

Coley was amazing to work with. She was knowledgeable, helpful, and went above and beyond! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley
Mar 16, 2025 -

Toyota of Brookfield responded

Hi, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

March 13, 2025

Spencer was great. Very helpful and explained everything to me. The car was done in a timely matter. More

by beckyunser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Mar 16, 2025 -

Toyota of Brookfield responded

Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!

March 12, 2025

Bri was very professional and courteous arranging for, and following through, on my recent service appointment! Timely, knowledgeable, and complete. I would rate her A+! More

by Mazzachuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRI BRAUN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, Toyota of Brookfield

March 11, 2025

Colby Kunz is a wonderful service rep. Always keeps me inform on status of my vehicle. Explains fully cost and maintenance required. More

by wismarksells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Mar 13, 2025 -

Toyota of Brookfield responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Brookfield. Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2025

I love going to Napleton and having Daniel Erickson to help me with the service I need. I ALWAYS appreciate his service because he knows what he is doing and is always friendly and helpful. I appreciate More

by Ilffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 06, 2025

Took my Highlander in for a recall, Coley did a great job keeping me informed. She also followed up with me on the results of the recall. Thumbs up to Coley More

by dawnluken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley
Mar 07, 2025 -

Toyota of Brookfield responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs.

March 05, 2025

Always had great service and dependability whether getting oil changed, tires rotated or other mechanical service performed. More

by Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Formosa. James Saccaro
Mar 09, 2025 -

Toyota of Brookfield responded

Hi, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

I have been in for regular service twice now and I am very pleased with this dealership. More

by stcatlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coley Kuntz
Mar 09, 2025 -

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!