Safro Toyota - Service Center

I purchased my 2021 Venza around February of 2021. I also purchased an extended warranty and decided to have all my service done by Brookfield Toyota. During the 2 years, they have maintained my car I also purchased an extended warranty and decided to have all my service done by Brookfield Toyota. During the 2 years, they have maintained my car perfectly. The service was so good, last year i purchased and additional maintenance service contract. With Brookfield Toyota I have had 2 or 3 different service writers and all of them have treated me with respect and care. After every service, they have called me to ask how my service has gone. More

Everything was done correctly and quickly. Zach Reed explained what was going to be done and how long it would take. Zach Reed explained what was going to be done and how long it would take. More

Very good service… things are explained well. Respectful of my limited budget. Bella is the nicest service rep . Respectful of my limited budget. Bella is the nicest service rep . More

Bri Braun was the only person to fight for me during a month of increasingly farcical avoidance tactics employed by Ford and the local Ford dealership I purchased a used Toyota Camry from. Ford sold me th month of increasingly farcical avoidance tactics employed by Ford and the local Ford dealership I purchased a used Toyota Camry from. Ford sold me the car, which needed a minor, but expensive repair they said they couldn't perform. They promised it would be covered under Ford's certified warranty program though. But Ford's technicians and warranty department were determined to stonewall us at every turn. Bri kept on them, spending hours and hours on hold, making literally dozens of calls to every new number they tried to reroute us to. It took over a week before Ford's warranty department relented. Bri never pressured me to give up and remained diligent in securing the authorization for repairs Ford should have done before they sold me the car. Bri was a true advocate and ally in this battle against an obtuse insurance behemoth, and in doing so, earned my respect and thanks for herself, her department, and Toyota of Brookfield. More

Had a great visit at Toyota of Brookfield, thanks to Josh Dale. He took great care of my RAV4 when it was in for service. He is a nice young man. Very polite, keeps you updated during your visit and very pro Dale. He took great care of my RAV4 when it was in for service. He is a nice young man. Very polite, keeps you updated during your visit and very professional. More

My service tec was attentive and the dealership had good follow up. Two Thumbs up follow up. Two Thumbs up More

Pleasant to work with. Very clean, very impressed with staff from scheduling my appointment to service writer (Bill) Very clean, very impressed with staff from scheduling my appointment to service writer (Bill) More

I was very pleased that the service I came in for was completed. The dealership went a step further & was able to get my vehicle home for me! I especially want to thank Bella for her extraordinary serv completed. The dealership went a step further & was able to get my vehicle home for me! I especially want to thank Bella for her extraordinary services. My expectations were exceeded! Thank you. More

Zachary Reed worked with us in an absolutely fantastic and most professional way. His patience with us when dealing with our insurance company was outstanding. He could have easily decided to put our si and most professional way. His patience with us when dealing with our insurance company was outstanding. He could have easily decided to put our situation and our hopes for a quick turn around aside, but he worked with me to keep the heat turned up on our insurance company to get our vehicle repaired correctly and with 100% OEM parts vs inferior aftermarket parts. I personally thanked Zachary and want to be sure he knows how thankful I am for his dedication to do his job professionally! THANK YOU ZACHARY!!! We will be back! More

Bill was great! The dealership was not busy when I pulled up, so I was taken care of promptly. The dealership was not busy when I pulled up, so I was taken care of promptly. More