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Safro Toyota - Service Center

Brookfield, WI

4.9
725 Reviews

725 Reviews of Safro Toyota - Service Center

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February 24, 2022

During my last 4 service visits to Napleton Toyota I have been working with Bella Nulosmani, one of their service writers. Bella has been excellent to work with, she is personable, friendly, and always ma More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bella mulosmani
Feb 26, 2022 -

Toyota of Brookfield responded

Hi Bill, thank you for your kind review; we are happy to pass along your comments to Bella here at Toyota of Brookfield! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 23, 2022

I came in for and oil change and Austin was friendly and efficient! Got me in and out More

by whynot65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Klemstein
Feb 24, 2022 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2022

Josh Dale is the best assistant service manager I had at this dealership! The service was great! He was very nice, efficient, and had my car done on time! I hope he will be there for a long time! Thanks Jos More

by Julie Faulkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Toyota of Brookfield responded

Hello Julie, thank you for your kind review; we are happy to pass along your comments to Josh here at Toyota of Brookfield! We hope you continue to choose us for all your automotive needs! Take care!

February 22, 2022

Staff was very professional and service was very quick. Waiting area was very clean and had plenty of snacks and drinks available for you while you wait. More

by Neubs1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Toyota of Brookfield responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2022

Came in for routine maintenance, greeted by Austin who made it a simple and quick process More

by doddo64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Klemstein
Feb 24, 2022 -

Toyota of Brookfield responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Toyota of Brookfield as your first choice for all your vehicle needs. Safe travels!

February 13, 2022

I had some service done on my Camry yesterday and Austin K. was very professional and nice to talk to! He was also very on top of things and got me out of there as soon as he could! Thanks Austin! More

by Kiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Klemstein
Feb 15, 2022 -

Toyota of Brookfield responded

Hi Kiara, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 12, 2022

Service experience was great. Detail on my vehicle was excellent, it looks like a brand new car! More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rebich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Toyota of Brookfield responded

Hi Bella, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 09, 2022

Mary Lou in the service department was wonderful to work with at Toyota. Took my car in for service and she kept me informed along the way with updates and helped out with the rental car. Highly recommend More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marylou Valdez
Feb 11, 2022 -

Toyota of Brookfield responded

Hi, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

February 07, 2022

Want to thank service advisor Mike Schultz for his knowledgeable and professional assistance when I brought my Highlander in. I highly recommend Mike and will be sure to have him as my service advisor More

by Donald.Kob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Toyota of Brookfield responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 29, 2022

Met Dominick in the dealership! fun to work with, very knowledgeable and made the process such a breeze. More

by Jazmin_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick
Feb 01, 2022 -

Toyota of Brookfield responded

Hi, we're glad to hear you found our staff, Dominick to be so informative and helpful. Thank you, and have a fantastic day!

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