Safro Toyota - Service Center

Have been going to this dealership for service on my Highlander for the past 2 1/2 years. My service rep, Bri, is always super responsive, transparent, and knowledgeable. Would highly recommend! Highlander for the past 2 1/2 years. My service rep, Bri, is always super responsive, transparent, and knowledgeable. Would highly recommend! More

Coley Kuntz does a great job, would highly recommend working with her for vehicle service. working with her for vehicle service. More

Coley was very helpful regarding my vehicle service. I had more maintenance items due than I was anticipating and she gave me a discount to help alleviate some of the cost. She was very responsive. I had more maintenance items due than I was anticipating and she gave me a discount to help alleviate some of the cost. She was very responsive. More

My service advisor, Tyler Stanley, was excellent. From his pre-appointment call to verify what I needed done in the appointment, To his accurate time estimate of how long it would take, to his keepin From his pre-appointment call to verify what I needed done in the appointment, To his accurate time estimate of how long it would take, to his keeping me updated during the two hours, and to his professional and thorough explanation of the two recall/warranty repairs. When an unexpected wiring harness corrosion issue was discovered (the reason the AM radio had stopped working), Tyler explained the situation well and assured me that the costly repair was covered by Toyota under its support program for that issue. Tyler has great professionalism and interpersonal skills, and I felt that he valued me as a customer and responded to my Questions and concerns. He took the lead to help me get the follow up appointment scheduled & A Toyota provided rental for the 6 to 7 hours that the two recall repairs will take. Again, Tyler‘s professionalism, responsiveness, and empathy made my customer service experience A positive, versus what could easily have been a very negative interaction. My thanks to Tyler and I look forward to seeing him in a week and a half at the next appointment for the repairs. More

Daniel was wonderful talking to so professional lst time that I've been at Toyota tks so much not the last ,I'll be back Darlene Brahm at 262 227 9433 tks again 😘🍀 that I've been at Toyota tks so much not the last ,I'll be back Darlene Brahm at 262 227 9433 tks again 😘🍀 More

Spencer was very helpful and courteous. He kept me informed the entire time. Very good service! He kept me informed the entire time. Very good service! More

Layla is a very caring person. She’s always genuinely glad to see you and is dedicated to giving the best service possible. She’s always genuinely glad to see you and is dedicated to giving the best service possible. More

Coley was efficient, knowledgeable and pleasant. Our service call was completed in less than an hour. Our service call was completed in less than an hour. More

Service advisor Bri was awesome. Explained everything so I could understand it. Very helpful. Had to move appointment and no problem. Got me in the next day. Explained everything so I could understand it. Very helpful. Had to move appointment and no problem. Got me in the next day. More

Basic maintenance and tire rotation, I was in and out in an hour. Kudos to Zach Schuett, Asst. Service Mgr. an hour. Kudos to Zach Schuett, Asst. Service Mgr. More