Toyota of Cedar Park

Good service and very friendly customer service very satisfied . Hope that continue doing business with Daniel and Toyota dealerships. And tell friends come to purchase satisfied . Hope that continue doing business with Daniel and Toyota dealerships. And tell friends come to purchase More

Pleasant experience. Special care for pandemic such as screening individuals for saftey of customers. Liked idea of video sharing of vehicle service.Glad 2 chose for maintenance. screening individuals for saftey of customers. Liked idea of video sharing of vehicle service.Glad 2 chose for maintenance. More

Main reason I continue buying Toyota’s ( this is my 5th) is the customer service. At my recent visit for my 50k service, I did not feel the love. Nathan had to be told to see that I had a service contract. is the customer service. At my recent visit for my 50k service, I did not feel the love. Nathan had to be told to see that I had a service contract. He was going to automatically charge me full price. He told me it would be about 2 hours. At 2.5 hours I went to find him ( in past visits service rep comes tell me they are running late) and he casually said my car was ready he was waiting on my key. Another 15 to 30 minutes went by and finally my car was ready. He walked me out toward the car and I got in and drove away smelling gasoline. I got on the freeway and could not get the strong smell out. I live an hour and 20 minutes from the dealership and needed to get home. I called and spoke to the service manager. Wanting to know if the smell was something that was going To go away or if I should be concerned. He said it should go away and offered to retrieve the car the next day if it was still there. Bottom line— the car should have never been turned over to me without the smell gone and an explanation of why it was there. Toyota has in the past made me feel as if I was the most important customer they had. Not this time. More

My appointment was for 8 AM. My vehicle was not taken back for service until between 11 and 11:30 AM. What is the point of having an appointment? Then, they did not diagnose the first issue properly—I i back for service until between 11 and 11:30 AM. What is the point of having an appointment? Then, they did not diagnose the first issue properly—I immediately responded to their text indicating as much and specifying the correct issue, but 45 minutes later they called me back to say the car was ready and when I asked if they had fixed the issue, the answer was no; and I had to continue waiting. Also, on another issue, I brought the car in for a faulty DVD player, noting that it worked for less than half of the DVDs we attempted. The technician in the video they sent showed and stated “as you can see, I put Trolls in and it’s working just fine...no issues.” He completely failed to attempt any of the others in the stack of discs. I then went and spent 20-30 minutes fighting with the player as it played 2 discs, Trolls and one other, then chewed up three others (rejecting one, seizing another for about 10 minutes, and never letting the other go—it’s still in there). In total, I was at the dealer from 8 AM until after 2 PM. Again, what is the point of an appointment? And I was told I’d get a call back about the DVD player warranty repair...that has not yet happened. Very disappointed. More

I have bought two vehicles from Cedar Park Toyota. My first time here was unlike any other car dealership I have been to. The staff is beyond friendly and helpful, but at the same time they give you your first time here was unlike any other car dealership I have been to. The staff is beyond friendly and helpful, but at the same time they give you your space and time to make decisions. My sales lady, Malia Bingham is quite literally the best sales person I have ever had. I will not purchase another Toyota anywhere else as long as I am in Texas. More

The entire process was done either by phone or online. Very efficient and I'm happy with the results. It was a great experience and I'd highly recommend them. Very efficient and I'm happy with the results. It was a great experience and I'd highly recommend them. More

Great group of people. The process was quick and enjoyable. Spencer Casterline and David Gonzalez did a great job working with me to get the perfect vehicle. The lot holds a large selection of veh enjoyable. Spencer Casterline and David Gonzalez did a great job working with me to get the perfect vehicle. The lot holds a large selection of vehicles to choose from. Would recommend to anyone. More

Great experience from drop off to pick up. Sent video of work done to my phone explaining everything. Will recommend Cedar Park Toyota to everybody. work done to my phone explaining everything. Will recommend Cedar Park Toyota to everybody. More

Liza is so helpful! She knew what she was talking about and what she was doing. I’m so thankful she was the one there at the service department to help me out. I normally get passed around, with confused m and what she was doing. I’m so thankful she was the one there at the service department to help me out. I normally get passed around, with confused members at the service department, but Liza is truly knowledgeable and helped me in what I needed as well as informed me of what are coming up service wise for my Highlander. More

Daniel is the most professional and caring representative that I've ever worked with. He will go above and beyond to make sure that the customer is 100% happy and satisfied with their purchase. If you are in that I've ever worked with. He will go above and beyond to make sure that the customer is 100% happy and satisfied with their purchase. If you are in the market for a vehicle and don't know where to start, I can't recommend enough to give Daniel a shout. His ability to care and look out for his customers set him apart from others. Toyota of Cedar Park knows how to treat their customers like family. Give Daniel your business, you won't regret it!! More